Elements Massage®

Retail Sales Associate / Customer Service

Elements Massage®  •  Onsite  •  7 days ago
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Job Description

Studio Benefits:

  • Competitive pay
  • Bonuses based on monthly conversion numbers
  • A complimentary monthly massage at the studio
  • 401k, Vision, Dental, Health Insurance, Life Insurance and Disability Insurance

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today

Job Type: 30hrs weekly/Open Availability

Pay: up to $15-$18/hour plus bonuses

Education:

  • High school or equivalent (Required)

Additional Compensation:

  • Commission
  • Bonuses
  • Store Discounts

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Achievement-oriented -- enjoys taking on challenges, even if they might fail
  • Autonomous/Independent -- enjoys working with little direction

Responsibilities and Duties:

Elements Massage Denver West is looking for a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.

  • Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
  • Following our proven sales process to enroll clients into the Elements Massage Wellness Program
  • Being the first and final face of hospitality, whether on the phone or in the studio
  • Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
  • Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world
  • Assist with administrative duties as assigned

Qualifications and Skills:

  • Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty.
  • The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
  • The right candidate can turn every incident of client criticism to a story of great customer service.
  • Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
  • Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
  • Driven to create the best work environment for the employees and the best experiences for the client.

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

Elements Massage®

About Elements Massage®

Founded by a massage therapist, Elements Massage™ provides handcrafted, personalized, and therapeutic massage. Different than the day-spa experience, Elements Massage™ serves clients who value massage as a way to boost immunity, ease muscle aches, minimize stress, encourage sound sleep, and alleviate issues stemming from injuries, illnesses, or stress.

Elements Massage™ affordable membership model helps clients prioritize a service that greatly aids in living a healthy lifestyle.

At Elements Massage, we are proud to be an organization that reflects the diversity of our communities. We embrace our differences and continually strive to be better because of them.

Industry
Arts & Entertainment
Company Size
1,001-5,000 employees
Headquarters
Englewood, Colorado
Year Founded
2006
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