Job Description
Sales Associate Key Responsibilities:
•Drive Sales/Customer Service
•Maintain store operational and visual standards
• Receive and unpack shipments; restock the sales floor
• Protect company assets
We’re Excited If You Have:
Skill Set:
•Ability to drive sales by understanding / explaining merchandise to the customer
•Demonstrates accuracy and efficiency at point of sale
•Demonstrates ownership and accountability
Key Attributes:
•Friendly / Enthusiastic: Presents a professional image in words, actions, and appearance
•Competitive: Likes challenges and has a desire to succeed
•Dedicated: Punctual and reliable
•Integrity: Demonstrates ethical behavior, takes pride in work quality
Adaptability, Flexibility, Resilience:
•Consistently demonstrates a positive outlook on his / her work
•Can work with a minimum amount of supervision
•Accepts all assignments and performs well under pressure
Communication:
•Speaks clearly and effectively to customers, management, and co-workers
•Utilizes active listening skills and seeks clarification when needed
•Ability to read and interpret information
Customer Focus:
•Understands the importance of excellent customer service
• Strives to understand and exceed the customers’ expectations
• Responds to customer concerns with a sense of urgency
Relationship and Team Building:
•Demonstrates respect for a diverse employee and customer base
•Builds positive team relationships
•Maintains professionalism at all times
Analysis and Problem Solving:
•Identifies customer’s objections and is able to overcome them
•Gathers information to fully understand problem, and uses good judgment to resolve issues
•Demonstrates the ability to follow directions/instructions
Initiative and Implementation:
•Takes initiative - maintains a balance between service and daily tasks
•Seeks and values feedback - consistently works to improve performance
•Takes responsibility for decisions and actions
Who we are:
Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.
