Job Description
Welcome Home!
We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation.
Where Customer Service Meets Excellence
As a Retail Sales Associate, you will respond to customer inquiries, requests, and concerns, while providing an exceptional customer experience. You'll play an important role in helping customers find the right products, sharing your knowledge, and creating a welcoming shopping environment that keeps them coming back. Led by the Retail Store Assistant Manager, this opportunity suits a customer-focused individual who thrives in a retail setting.
Please note this is a Full-Time position (40 hours per week), and the successful candidate must be available for store hours:
- Weekdays – 7:00/8:00am to 6:00pm
- Saturdays – 8:00am to 5:00pm
- Sundays – 12:00pm to 5:00pm
Ready to make an impact in a new role? Here’s how:
- Provide a courteous and efficient customer experience to all customers.
- Suggest value-added and related products by actively listening to customer needs.
- Process cash, credit card, and debit card payments through the POS system and Moneris banking terminals.
- General retail tasks and housekeeping - merchandise replenishing, organize gondolas, shelves, power aisle, and storage areas.
- Create effective and eye-catching retail displays.
- Help to load customer orders into vehicles (heavy lifting required on occasion).
- Maximize category management and product assortment while maintaining inventory management through routine cycle counting.
- Be well-informed on national store promotions and store services.
We’re looking for:
- High School diploma or equivalent preferred.
- Highly approachable, customer-oriented individual who thrives in offering exceptional service.
- Good communication skills, positive attitude, punctual, and solid work ethic.
- Demonstrates responsibility to complete retail tasks according to instructions.
- Merchandise and display skills are a strong asset.
- Ability to work in a fast-paced team environment assisting and supporting team members through training.
- Excellent attention to detail to keep merchandise neat and tidy and for inventory cycle counting (ensuring counts are correct).
- Good knowledge of home repairs, hardware, plumbing, electrical, paint, and the ability to recognize current trends in these categories.
- Basic computer skills in MS Office is required.
- The ability to work a flexible schedule including weekends, evenings, and occasional holidays, at our Retail Hardware Store in St Jacobs.
How we’ll make you feel at Home
Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:
- Starting rate: $21.50/hour, with scheduled increases up to our third-year rate of $25.90/hour
- Eligible for the annual bonus program.
- Comprehensive Benefits Program including:
- Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
- Defined Contribution Pension Plan with Company Match, and choice of contribution level.
- Group RRSP.
- Discount at our Corporate Retail Store in St. Jacobs.
- Home & Auto Insurance discounts.
- Competitive vacation time.
- Personal and sick time.
- Employee Discount Program through Venngo WorkPerks.
This job posting is for an existing vacancy within our organization.
Bring your unique skills, thrive with interesting and challenging work, and experience what it’s like at Home. Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future.
Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.
Canadians call us Home Hardware. We call it Home.
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