Job Description

Be the face of a high-energy retail experience where hospitality meets entertainment. You’ll guide guests through a unique shopping journey, delivering outstanding service, strong product knowledge, and memorable interactions in a fast-paced, vibrant environment.

🎯 Your Role

• 
  Welcome and engage guests in a friendly and professional manner
• 
  Assist with sales transactions using a point-of-sale system
• 
  Handle cash, payments, and maintain accurate till balances
• 
  Respond to guest questions clearly and confidently
• 
  Actively engage guests in conversation to understand their needs
• 
  Recommend products using effective upselling and cross-selling techniques
• 
  Share detailed product knowledge, including features and benefits
• 
  Maintain a clean, organised, and visually appealing store environment
• 
  Support stock management, inventory checks, and product displays
• 
  Carry out opening, closing, and daily operational duties
• 
  Ensure every guest leaves with a positive and memorable experience

💡 What We’re Looking For

• 
  Strong communication and interpersonal skills
• 
  A confident, outgoing, and guest-focused attitude
• 
  Ability to stay calm and effective in a fast-paced environment
• 
  Strong attention to detail and high level of organisation
• 
  Physically able to stand for long periods and handle light lifting
• 
  Well-groomed and professional appearance
• 
  Flexibility to work shifts, including weekends and evenings
• 
  Passion for delivering excellent customer experiences

🌟 What You Can Expect

• 
  A dynamic, high-energy retail environment
• 
  The opportunity to work with a globally recognised hospitality brand
• 
  Training and development opportunities
• 
  A fun, team-oriented culture focused on guest experience and quality

🔥 If you enjoy people, thrive in busy environments, and love creating great experiences, this is your stage.