Job Description

Sleep Coach / Retail Sales Assistant – Casual | Mitcham VIC

ResMed – Mitcham, VIC
Casual | Monday–Saturday availability
Training provided | Monthly bonus potential

Make a real difference

Ready to use your retail and customer service skills in a role that genuinely improves lives?

At ResMed, we help people sleep better, live better and feel their best. As a Sleep Coach, you’ll support customers on their sleep health journey in a professional, purpose-driven retail environment.

The role

Based in our Mitcham clinic, you’ll be the face of ResMed — delivering exceptional customer experiences while supporting positive outcomes and achieving sales results.

You’ll:

• Welcome customers, understand their needs and recommend tailored solutions
• Achieve individual and store sales targets in a supportive team environment
• Maintain store presentation, merchandising and stock control
• Build product knowledge through structured training
• Follow up with customers to build trust and long-term relationships
• Manage POS transactions, administration and equipment care
  

Why ResMed?

ResMed is a global leader in sleep and respiratory health, supporting millions of people worldwide with innovative medical devices and digital health solutions.

Our retail clinics focus on care, education and meaningful outcomes.

About you

You’re motivated, people-focused and enjoy helping others while achieving results.

You’ll bring:

• Experience in retail or customer service
• A sales-driven mindset balanced with empathy and care
• Strong communication and active listening skills
• Ability to stay calm and solutions-focused in a busy environment
• Confidence working toward goals or KPIs
  

Nice to have: healthcare, pharmacy or medical experience (not essential)

What’s in it for you

• Purpose-driven work helping improve sleep and wellbeing
• Full training provided — no healthcare experience required
• Career development with a global health technology leader
• Supportive, inclusive team culture
• Employee benefits and potential bonuses
  

Apply now

If you’re ready to combine your retail skills with meaningful impact, we’d love to hear from you.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.