At Optus, connection is at the heart of everything we do, helping millions of Australians stay connected while creating meaningful customer experiences every day.
We're building a talent community across the Brisbane East store cluster, including Wynnum, Capalaba and Victoria Point, for future casual, part-time and full-time Retail Consultant opportunities.
As a Retail Consultant, you'll play an important role helping customers while building skills and experience that can support future career opportunities. Whether they're choosing a new phone, setting up internet or looking for support when something hasn't gone to plan, you'll take the time to understand their needs, make technology easier to navigate and connect them with the right solutions.
You'll be joining a team that supports one another, works towards shared goals and takes pride in helping both customers and teammates succeed.
Along the way, you'll gain experience, confidence and skills that can open doors across leadership, customer experience, operations and many other career pathways within Optus.
Success in this role comes from balancing great customer experiences with the everyday responsibilities that help a store run well, from achieving team goals to following the processes that keep customers and the business safe.
Why Optus?
A role in retail can be the start of something much bigger.
You'll be part of a team that supports your growth, celebrates progress and helps you build skills that can open doors across Optus and beyond. Whether you're looking for your first role, a fresh challenge or a long-term career, you'll have opportunities to learn, build confidence and grow in a way that works for you.
Alongside the experience you'll gain, you'll have access to benefits and support that help you bring your best to work and life.
If you're looking for a welcoming place to learn, contribute and start your next chapter, we'd love to hear from you.
At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170.
For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity
Singtel is Asia's leading communications technology group, providing a portfolio of services from next-generation communication, 5G and technology services to infotainment to both consumers and businesses. The Group has presence in Asia, Australia and Africa and reaches over 740 million mobile customers in 21 countries. Its infrastructure and technology services for businesses span 21 countries, with more than 428 direct points of presence in 362 cities.
For consumers, Singtel delivers a complete and integrated suite of services, including mobile, broadband and TV. For businesses, Singtel offers a complementary array of workforce mobility solutions, data hosting, cloud, network infrastructure, analytics and cyber security capabilities.
Singtel is dedicated to continuous innovation, harnessing next-generation technologies to create new and exciting customer experiences as we shape a more sustainable, digital future. The Group’s purpose is grounded in empowering our people to innovate better ways to connect with customers, unlock new possibilities for future businesses to thrive and foster a sense of ownership and belonging to better serve our stakeholders, partners and communities.
