Job Description

Retail Client Reporting Analyst

Let’s be unstoppable together!

Circana is a leading provider of technology, AI, and data solutions for consumer-packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By

embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

What will you be doing?

As a Retail Client Reporting Analyst, you'll play a key role in delivering and enhancing Circana's reporting and analytics solutions for leading retailers across APAC. Acting as the bridge between clients, data, and technology teams, you'll ensure reporting deliverables are accurate, timely, and provide meaningful business value.

You'll manage the end-to-end delivery of retailer reporting solutions, investigate and resolve data issues, support platform enhancements, and help clients maximise value from Circana's proprietary analytics platforms, including Unify. Working closely with internal stakeholders across Data, Measurement Science, Engineering, Technology and Client Service teams, you'll drive continuous improvement initiatives that improve reporting capability, efficiency, and speed to insight.

This role is ideal for someone who enjoys solving complex data challenges, building strong client relationships, and translating technical information into practical business outcomes.

Key Responsibilities

Client Reporting & Data Delivery

• Ensure retailer data models, reports and deliverables are accurate, complete and delivered on time.
• Monitor data quality and investigate reporting anomalies, partnering with internal teams to resolve issues quickly.
• Manage client reporting requests, changes and enhancements, assessing impacts and coordinating delivery.
• Analyse data changes and clearly communicate business impacts to both clients and internal stakeholders.
• Validate data structures, mappings and reporting outputs to maintain data accuracy and client access compliance.
• Act as a trusted contact for client reporting, platform and data-related queries.

Reporting Optimisation & Continuous Improvement

• Identify opportunities to improve reporting solutions, processes and client outcomes.
• Support the rollout of new platform capabilities and enhancements across retailer reporting environments.
• Recommend and implement improvements that increase efficiency, automation and speed to insight.
• Maintain expertise in Circana's reporting and analytics platforms and share knowledge across the business.
• Partner with global teams to adopt best practices and leverage new capabilities.

Stakeholder & Client Partnership

• Build strong relationships with retailer stakeholders and internal cross-functional teams.
• Educate clients on reporting functionality, platform enhancements and available analytical capabilities.
• Proactively communicate status updates, risks and recommendations to stakeholders.
• Collaborate with Technology, Engineering, Measurement Science and Client Service teams to support successful delivery outcomes.
• Contribute to high levels of client satisfaction through responsive service, quality delivery and solution-focused problem solving.

What We're Looking For

• Experience working with data, reporting, analytics or client delivery solutions.
• Strong analytical and problem-solving skills with an ability to investigate and resolve issues.
• Excellent stakeholder management and communication skills.
• Ability to translate technical information into clear, actionable insights.
• Experience managing multiple priorities in a fast-paced environment.
• Advanced Excel skills and confidence working with reporting tools and data platforms.
• Strong attention to detail and commitment to delivering high-quality outcomes.
• A collaborative mindset with a passion for continuous improvement.
• FMCG, retail, market research or data analytics experience is highly regarded.
• Curiosity, resilience and a genuine interest in helping clients solve business challenges.

Circana Behaviours

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organisation. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

Stay Curious: Being hungry to learn and grow, always asking the big questions.

• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Centre on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be in the following area(s): Melbourne