Job Description

Jackson Hole Mountain Resort
JOB POSTING

Position Title: Retail/Rental/Repair Marketing Coordinator

Department: Retail/Rental/Repair

Reports to: Senior Director Retail/Rental/Repair

Classification: Year-Round, Full-Time

FLSA Status: Non-exempt

The Retail/Rental/Repair Marketing Coordinator supports the execution and ongoing optimization of Jackson Hole Mountain Resort’s Retail/Rental/Repair profit center’s ecosystem. This role is responsible for driving traffic, and ultimately sales maintaining via the user experience across Retail/Rental/Repair.

Job Duties

• Manage all in-store marketing materials, including store signage, window displays, A-Frame signage, promotional graphics, and seasonal campaign
• Coordinate the development, installation, and maintenance of retail signage
• Partner closely with the retail buying team to support product launches, seasonal assortments, and merchandising campaigns.
• Build and maintain relationships with retail vendors to coordinate cooperative marketing efforts, promotional opportunities, and brand-focused activations.
• Work with vendors to secure marketing assets, signage, displays, and co-op funding opportunities when applicable.
• Update website content across all JHMR domains, including profit centers, to ensure accuracy, optimal information flow, and user experience
• Working with JHMR Marketing Team to evaluate profit center websites to optimize performance.
• Assist in web design and development processes, including implementing digital campaigns, supporting paid media efforts, and executing SEO best practices
• Monitor, update, and evaluate the online store, including optimizing user flow through testing and feedback
• Update J-Store products, including imagery and descriptions
• Coordinate with Digital Marketing Manager and Business Systems team on best practices for product setup
• Assist with paid advertising campaigns across Google Display, YouTube, Reddit, Roku, LinkedIn, and Spotify, and any other digital platforms.
• Collaborate with Marketing’s Creative Director to source digital creative assets
• Conduct regular SEO updates and optimizations
• Improve site performance, streamline the path to purchase, and ensure all digital channels effectively support guest engagement, trip planning, and revenue generation
• Create Seasonal RRR Marketing Strategies and Calendars and coordinates all implementation
• Oversee in store TV media to promote current promotions and sales drives
• Assist Sales, Events, and Partnerships teams with groups-, events-, and partnerships-related requests

Are you the right fit? Below are some traits an exemplary candidate possesses:

• Strong attention to detail and organizational skills
• Ability to work in a fast-paced environment
• Cross-functional collaboration abilities
• Strong oral and written communication skills
• Proficiency in Microsoft Office Suite
• Working knowledge of Adobe Creative Suite (Photoshop, Lightroom, Dreamweaver)
• Proficient HTML knowledge
• Photography and skills, and attention to web design aesthetic
• Project management skills
• Physically able to access the mountain via ski/snowboard
• Bachelor’s degree or equivalent years of on-the-job experience required
• Bachelor’s degree in Marketing, Communications, or Business preferred
• 2 years of marketing experience preferred
• Ski industry experience preferred
• Expert skiing or snowboarding ability preferred

Benefits & Perks

• Free winter ski pass and summer activities pass for the employee and their spouse and qualifying dependent children.
• Medical and Dental insurance
• 401(k) and company match
• Paid Time Off (PTO) and Sick Pay
• Spending and Flexible Savings Accounts (HSA/FSA)
• Free Life and AD&D insurance
• Free Life insurance for employee’s spouse and dependent children
• Discounts at JHMR Food & Beverage outlets
• Discounts at JHMR Retail/Rental/Repair locations
• Pro deals on gear and apparel through ExpertVoice, Outdoor Prolink, and JHMR partners
• Discounted Daycare and Kid’s Ranch
• Free START Buss pass and 100% reimbursement for START Bus Commuter pass to Teton Valley, ID and Star Valley, WY.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Other duties, responsibilities and activities may change or be assigned at any time with or without notice

AA/EEO STATEMENT

Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace