About ZEISS
The ZEISS Group traces its origins to 1846, when founder Carl Zeiss established a precision mechanics and optics workshop in Jena, Germany. What began as a small workshop has grown into a global leader in optical and optoelectronic technology.
In Japan, ZEISS has been a trusted partner since 1911. Today, Carl Zeiss Co., Ltd. operates with approximately 400 employees across five locations, delivering cutting-edge solutions and dedicated service to customers nationwide.
ZEISS Japan serves as a strategic partner across diverse industries—including semiconductors, automotive, mechanical engineering, biomedical research, and medical technology. We are also a leading manufacturer of eyeglass lenses, camera lenses, and binoculars, bringing precision optics into everyday life.
Role & Responsibilities
The Extended Reality Product & Marketing Coordinatoris responsible forcoordinating the localization and translation of global XR solutions into consistent local market offers, customer experiences, and commercial execution across multiple markets. The role connectsglobalXR strategy with regional implementation by aligning cross-functional stakeholders, supporting rollout readiness across markets, and driving adoption in an efficient and standardized way.
Primary duties and responsibilities
Coordinate go-to-market planning across multiple markets, including launch readiness, channel activation, system set-up, marketing coordination, and cross-functional execution.
Conduct market, customer, competitor, and operational analysis across markets toidentifyadoption barriers, localization needs, market constraints, and operational gaps.
Consolidatemarket insights into recommendations for product roadmap, commercialization priorities, and regional improvement actions.
Align product positioning, messaging, and value propositions with the global XR team and support consistent adaptation across markets.
Coordinate cross-functional stakeholders across local and regional teams, including sales, marketing, operations, commercial, customer service, and regulatory.
Track market readiness, launch progress, andexecutionquality across different markets, and escalate risks or dependencies where needed.
Support coordination of the local rollout of online journeys across markets, ensuring consistency and reuse where possible.
Support offline retail enablement across markets, including ECP selection principles, onboarding approaches, staff training, and quality audits.
Develop or coordinate sales enablement tools such as product narratives, training materials, launch toolkits, and competitive guidance for commercial teams.
Handle customer escalation cases in alignment with local stakeholders and ensure learnings are shared across markets and functions.
Monitor customer feedback, adoption performance, and business KPIs after launch, andconsolidatelearnings across markets.
Lead or coordinate regional improvement initiatives and inform the global XR team about recurring market needs and improvement themes.
Ensure close alignment with the global team to define support needs and prioritize regional dependencies.
Education / ProfessionalCertification
Bachelor’s orMaster’s degree in Business, Marketing, Digital Commerce, or related field
Experience
5+ years ofrelevant professionalexperience managingomnichannel retail,product marketing,product management, online / offline retail, omnichannel operations,project management, stakeholder management
Proventrack recordinoptical or health care industry a plus
Experience with international rollouts and omnichannel strategies
Optional: Experience with consumer tech, medical device, optical retail
KnowledgeSkills /Othercharacteristics
Proventrack recordin successfully managing multi-workstream initiatives or roadmap-related programs in a retail or B2B2C context
Experiencecoordinating rollouts across multiple markets and aligning cross-functional stakeholders in a matrix organization
Strong understanding of product marketing fundamentals, including segmentation, positioning, messaging, launch planning, and go-to-market execution.
Excellent communication and cross-functional leadership skills; capable of influencing at multiple levelsand across markets
Ability toidentifyoperational gaps, localization needs, and market constraints and translate them intoscalable actions
Strong stakeholder management skills across sales, marketing, customer service, regulatory, retail operations,localmarketsand global teams.
Analytical mindset with the ability to track readiness, execution quality, launch performance, and customer issues in a structured way.
Optional: Experience in offline retail enablement, including partner or store onboarding, training coordination, and quality follow-up.
Commercial orientation, customer focus, and the ability to work effectively in fast-changing and ambiguous environments
Analytical and commercially minded; able to connect data-driven insights with strategic decision-making
Entrepreneurial and curious, comfortable navigating ambiguity and building new processes in a corporate environment
High degree of accountability and ownership – able to own topics end-to-end, make decisions within scope, and deliver results independently
Comfortable working in fast-changing, ambiguous settings and taking ownership to move topics forward
Strong verbal and written English skills (C1-C2)
Workingconditions& Other Attributes.
Hybrid working
Holidays and Leave
Paid Leave: 2–14 days in the first year, increasing to 21–25 days based on years of service
Public Holidays: Approximately 125 days per year, including Saturdays, Sundays, national holidays, and year-end/New Year holidays (December 29–January 4).Additionalspecial leave for celebrations and bereavement.
Working Hours
Standard Hours: 9:00–17:30 (including 1-hour break; 7.5 hours of actual work per day)
Overtime: Required based on business needs; overtime allowance provided
Benefits
Celebration/condolence allowance, retirement benefit plan, defined contribution pension, cafeteria point system
Transportation allowance: Up to ¥50,000/month
Insurance: Employment insurance, workers' compensation insurance, health insurance, group life insurance
Welfare club membership, household medicine discounts, flu vaccination subsidy, eyewear purchase discount
Company club activities
Smoking policy: Smoke-free premises
Contract Period
Permanent (indefinite term)
Probation Period
3 months (may be extended up to 6 months; no change in terms and conditions)
Work Location
Osaka OfficeorRinku
Scope of change: Any ZEISS location nationwide
Business Travel
Required
Compensation
Annual Salary: ¥5,700,000–¥10,000,000 (including bonus and allowances; based on skills and experience)
Monthly Salary: ¥400,000–¥660,000
Bonus: Yes
Salary Increase: Yes
Your ZEISS Recruiting Team:
Ami Takeno （竹野 碧海）, Hiroko Okuda （奥田 裕子 - オクダ ヒロコ）, Hisayo Kemmotsu （剱物 ひ沙代）, Maho Hatabayashi （畑林 真帆 - ハタバヤシ マホ）
ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue around 11 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets (30 September 2024).
With over 46,000 employees, ZEISS is active globally in around 50 countries with more than 60 sales and service locations, around 40 research and development facilities, and 35 production facilities worldwide (30 September 2024). Founded in 1846 in Jena, the company is headquartered in Oberkochen, Germany. The Carl Zeiss Foundation, one of the largest foundations in Germany committed to the promotion of science, is the sole owner of the holding company, Carl Zeiss AG.
Data privacy: www.zeiss.com/data-protection
Imprint: http://zeiss.com/publisher
This is ZEISS's official LinkedIn account. It follows the ZEISS Netiquette: www.zeiss.com/netiquette
