Job Description

About us

Tom Wood was founded in Norway in 2013 and has since grown into an internationally recognised jewellery brand, known for distinctive design and a conscious approach to materials and production.

What started in Oslo is today an international organisation of around 100 colleagues across Oslo, Tokyo, Osaka, Barcelona and Copenhagen. We have our headquarters and one retail store in Oslo, as well as four retail locations in Japan.

Tom Wood is expanding its international presence, and we are looking for a proactive, commercially grounded Retail Project Manager to join our team at our headquarters in Oslo, Norway.

About the role

In this role, you take direct ownership of Tom Wood’s global physical expansion and retail development, establishing a predictable, scalable rollout model worldwide. You lead the complete project lifecycle for permanent spaces, shop-in-shops, and major refurbishments, directing early feasibility, commercial metrics, tender negotiations, and budgets through to on-site construction and operational handover. You ensure every project is delivered strictly on schedule, within approved financial frameworks, and to our exacting standards of craftsmanship and design.

Alongside physical store rollouts, you act as a catalyst across our broader retail ecosystem. You drive strategic, cross-functional projects that optimize commercial performance and elevate the physical brand experience. Key priorities include rolling out in-store systems and retail technology, standardizing operational guidelines, orchestrating physical campaign and product launches, and ensuring responsible, circular material sourcing across all spaces.

Partnering with Retail Operations, Merchandising, Brand, and Finance, you turn spatial design into scalable, high-performing physical reality.

Key responsibilities

• Own the complete project lifecycle for new store openings, shop-in-shops, pop-ups, and major refurbishments globally. Manage master schedules, critical paths, and project milestones from lease handover to trading. Protect the brand’s physical standard by managing scheduled lifecycle maintenance and upgrades across the existing retail portfolio.
• Support business case development with CAPEX estimates, buildability reviews, and supplier cost models. Lead competitive supplier and procurement negotiations to ensure projects align with approved investment boundaries.
• Own project budgets with strict cost discipline, evaluate investment parameters (cost per sqm, payback), and manage department spending.
• Serve as the hands-on project lead during buildouts; direct general contractors, architects, and millwork suppliers, ensuring build tolerances, milestone precision, and health & safety compliance.
• Lead agile projects across the retail ecosystem that drive commercial performance and elevate the brand experience. This includes, but is not limited to, implementing store technology and systems, refining store manuals and operating playbooks, implementing new design interior components and concepts, and ensuring responsible material sourcing across all touchpoints.

We are looking for someone who

• Has 5+ years of documented project management experience delivering complex projects on time and on budget (from retail development, commercial interiors, architectural fit-outs, premium hospitality, or exhibition design).
• Has strong experience building feasibility cases, managing CAPEX budgets, tracking store performance KPIs, and driving commercial negotiations.
• Is highly structured, decisive under pressure, and confident in holding contractors and external partners accountable to deliverables and deadlines.
• Is confident reading and evaluating advanced technical plans and drawings, with a strong eye for material finishes, joinery, and practical on-site quality control.
• Is confident working cross-functionally across operations, creative, commercial, and financial teams.
• Is willing to travel internationally for site surveys, contractor reviews, and critical project milestones.
• Has professional working proficiency in English (written and spoken).

What we offer

• A competitive pension and insurance package, including health insurance and travel insurance for both business and personal travel
• A company bonus scheme
• Employee discount on Tom Wood products
• Brand-new, state-of-the-art offices in Grünerløkka from January 2027
• A high-quality staff canteen with subsidized lunch
• The opportunity to take on a key role in an ambitious Norwegian company with a growing international presence

Why join us?

At Tom Wood, we combine bold Scandinavian aesthetics with a deep commitment to responsible business. As our Retail Project Manager, you’ll have the opportunity to shape inspiring physical experiences in a company that values quality, creativity, and innovation.

You’ll be part of a passionate team dedicated to building a brand that leads through purpose - not only in design, but in sustainability and culture. With stores and retail projects spanning from Oslo to Tokyo, this role offers a unique chance to leave a global mark while working from our headquarters in Oslo.

Application deadline: 01.12.2026