American Residential Services

Retail Program Manager - Lead Generation

American Residential Services  •  Overland Park, KS (Onsite)  •  16 days ago
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Job Description

Company Name

ARS-Rescue Rooter

Schedule: Full-time, includes evenings and weekendsAmerican Residential Services (ARS) is the largest provider of residential heating, cooling, and plumbing services in the U.S., with over 7,000 employees across 60+ service locations. We've been delivering exceptional service to homeowners since 1975 and are proud to be a trusted name in the industry.

What We Offer:

  • Year-round, stable work

  • Take-home Company vehicle, gas card, maintenance plan
  • Bonus opportunities based on team performance

  • Paid training and ongoing professional development

  • Health insurance options starting as low as $5 per week

  • 401(k) with company match, paid time off, and holiday pay

  • Employee discounts and growth potential within a national brand

Responsibilities

What You’ll Do:

  • Recruit, train, and manage retail sales associates (SSAs) to meet daily and weekly lead goals

  • Oversee SSA schedules, performance, and activities to drive service center success

  • Hold weekly team meetings to inform, motivate, and track progress vs. goals

  • Train SSAs on product knowledge (seasonal changes, IAQ materials, HVAC systems, etc.)

  • Build a competitive, engaging environment through internal lead contests and challenges

  • Spend 60–65% of your time in the field coaching SSAs and working with retail store management

  • Develop strong working relationships with retail store staff and area management

  • Communicate performance updates and staffing changes to retail partners

  • Coordinate and execute store events with active involvement from store leadership

Qualifications

What We’re Looking For:

  • 2+ years of proven sales experience required

  • Prior supervisory or team leadership experience preferred

  • Strong interpersonal, organizational, communication, and sales skills

  • Ability to work evenings and weekends with minimal supervision

  • Comfort reading and applying technical training materials

  • Related experience, advanced training, or equivalent education may be considered

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

American Residential Services

About American Residential Services

ARS® / Rescue Rooter® is a leading brand of American Residential Services LLC., which provides heating, air conditioning, indoor air quality, plumbing, drain cleaning and sewer line services from company-owned locations across the United States. United by exceptional service, the ARS® / Rescue Rooter® Network serves both residential and light commercial customers.

ARS® / Rescue Rooter® provides cooling, heating, and plumbing services with a knowledgeable team of trained specialists who have the professional experience to do any job right – the first time.

You can count on our courteous technicians, plumbers, and Comfort Advisors to provide you with exceptional service – 7 days a week.

When our employees visit your home, rest assured that they have passed national background and drug tests, and are equipped to provide you with the service you need.

We treat you and your property with respect by calling before we arrive at your property, providing an honest, upfront estimate you approve before any work is done, and taking care of your property by using shoe covers and drop cloths as needed.

Industry
Unknown
Company Size
1,001-5,000 employees
Headquarters
Memphis, TN
Year Founded
2006
Website
ars.com
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