PURPOSE & IMPACT ON ORGANIZATION:

You contribute to the store sales and adidas profit targets by:                                                                                                                                                                                                                              

• Passionately inspiring and serving and selling to our consumers

• Diligently executing store operations

• Contributing to a culture of consumer centricity within the store

KEY RESPONSIBILITIES:

• Actively connect and engage with consumers entering the store

• Be aware of store KPI's (key performance indicators) and contribute to store sales

• Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards

• Be a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity)

• Use seasonal product and Brand knowledge effectively during consumer interactions

• Communicate product features and benefits, and unique selling points clearly to address consumer needs

• Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience

• Be aware of all omnichannel related sales tools

• Guide our Consumers through the digital touchpoints in the store

• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor

• Complete sales transactions quickly and accurately while adhering to cash protection procedures

• Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty

• Minimize loss in the stockroom and the sales floor

• Perform all store operations in a safe, effective, and efficient manner

• Comply with all operational policies and procedures

• Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards

• Know the store KPIs and how you personally contribute to them

• Plays a role in maximizing sales and minimizing loss

• Keeps an up-to-date awareness of our competitors

• Offers suggestions and ideas on how to improve operations and processes

• Collaborate productively and respectfully with team members

• Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance

• Seek coaching and learning opportunities to continually improve performance

• Complete all applicable training programs and effectively apply the learning on the job

• Seek coaching and learning opportunities to continually improve performance

• Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all

AUTHORITIES:

• Not Applicable

KEY RELATIONSHIPS:

• Customers

• Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

• Adapting service approach while serving multiple consumers simultaneously

• Actively seek and use brand and product knowledge to sell

• Use the digtal adidas environment and stay up-to-date via our digital communication channels

• Understand and apply all store policies and procedures

• Understand and apply visual merchandising guidelines

• Understand store KPIs and support store in reaching them

• Positive attitude and interest towards sport, fashion and consumers

• Team player and being open to feedback and use actively available learning opportunities.

MINIMUM QUALIFICATIONS:

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment

• Basic numeracy, literacy and verbal communication skills

• Fluency in Polish and English language