BE THE DIFFERENCE
At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.
The Opportunities:
This role supports the end‑to‑end management of the retail advice life insurance product portfolio, across strategy, design, delivery, in‑force management and change. It translates customer, adviser, commercial and regulatory requirements into clear product solutions, leading product changes from concept through to launch.
The role maintains strong product governance, ensuring documentation such as Product Disclosure Statements and policy terms are accurate, compliant and customer‑focused. It also uses market, customer and competitor insights to identify opportunities for improvement and partners closely with cross‑functional teams to deliver high‑quality product outcomes.
To do this successfully you will:
• Manage the retail advice product portfolio across new and in‑force products, contributing to product strategy, target markets, value propositions and roadmaps, and identifying and addressing underperforming products or features.
• Lead end-to-end product change delivery from concept to launch, including problem definition, options analysis, contribute to business case development, requirements, ensure testing is completed and go-to-market readiness.
• Own product governance and documentation, ensuring Product Disclosure Statements, policy terms and supporting materials are accurate, compliant and approved through appropriate Legal, Risk and governance forums.
• Use customer, adviser, market and competitor insights to identify risks and opportunities, translating learnings into clear, prioritised product improvements.
• Partner effectively with Distribution, Marketing, Underwriting, Claims, Operations, PMO and Technology to resolve product issues, manage impacts across the value chain and provide timely product expertise.
• Support product communications and portfolio initiatives, including adviser and policyholder updates, research and analysis, testing support and maintenance of governance artefacts in line with audit and compliance expectations.
Successful applications will demonstrate:
• Deep understanding of the Australian life, disability and trauma insurance market, with strong knowledge of commercial, regulatory, legislative and distribution drivers and their application in product design and governance.
• Extensive financial services experience, including significant tenure in life insurance and proven leadership in product management and product marketing within regulated, portfolio-based environments.
• Strong planning and delivery capability, with a track record of prioritising competing workstreams, managing dependencies and risks, adapting to change and delivering high-quality outcomes to agreed timeframes.
• Highly collaborative and solutions focused, building trusted relationships and influencing stakeholders across Distribution, Marketing, Legal, Risk and Compliance, Operations and Technology in fast-moving environments.
• Excellent analytical and communication skills, combining structured problem solving, attention to detail and clear, executive-ready written and verbal communication, supported by effective use of modern delivery and productivity tools.
Why choose AIA:
At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.
At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year.
AIA is different. Are you?
If you want to be part of an organisation that helps people live better every single day, apply via the link.
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.
(2) Macau SAR refers to the Macau Special Administrative Region.
