This position is responsible for completing clerical, customer service and cashier related duties within the outpatient pharmacies.
• Performs cash handling and is responsible for daily opening and closing clerical procedures• Delivers medications to pharmacy locker systems and to patients for the meds to beds program• Completes pharmacy and over the counter sales and provides exceptional customer service• Bags and files completed prescriptions ready to be sold to patients• Demonstrates an understanding of the dispensing and point of sale systems to complete tasks relevant to the position• Manages supply inventory and submits orders to replenish supplies when needed• Monitors inventory for outdated products, performs daily cycle counts and other inventory related tasks• Answers phones and routes calls accordingly based on the needs of the caller• Contact patients or prescribers to follow up on outstanding issues or other instances relevant to the position• Assists with putting away medication, supply, and over the counter orders• Maintains files and understands procedures for historical prescription storage and organization• Performs prescription pickup reminder calls and completes return to stock for aged prescriptions• Coordinates medication delivery and method of payment for meds to beds patients• Effectively communicate and collaborate with other members of pharmacy staff• Develops clear understanding of outpatient pharmacy workflow and all processes relevant to the position• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, stateand local standards.• Maintains compliance with all Orlando Health policies and procedures.
Education/Training High School diploma or equivalent. Successfully completion of the in-house Pharmacy Support Assistant entry-level training program associated with job description. Must be able to speak, read, and understand Basic English.
Situated in the heart of downtown St. Petersburg, Florida, Orlando Health Bayfront Hospital has served the residents of area communities for more than 110 years. Orlando Health, a not-for-profit healthcare organization headquartered in Central Florida, officially acquired Bayfront Hospital on October 1, 2020. Orlando Health Bayfront Hospital is a 480-bed comprehensive emergency, medical and surgical acute care facility – and home to the only state-accredited Level Two Adult Trauma Center in the St. Petersburg region. As a regional leader in emergency care, our 3 conveniently located emergency rooms are staffed with board-certified physicians and specialty-trained clinical teams who are ready to provide expert emergency care for all ages- 24 hours a day, seven days a week.
With advanced technology and expertise in numerous specialties including heart and vascular, neurosciences, digestive health, maternity care, emergency and trauma care, acute rehabilitation and surgical services, Orlando Health Bayfront Hospital provides a complete continuum of care. The hospital has a 38-bed neurosciences unit with a dedicated neurology team consisting of board-certified neuroscience specialists and physicians with subspecialty expertise in stroke, epilepsy and Parkinson’s disease, and includes a Level IV Epilepsy Center. In partnership with Johns Hopkins All Children’s Hospital, Bayfront Health Baby Place offers full obstetrical services and is a Level III Regional Perinatal Intensive Care Center, one of only 13 in Florida. The Bayfront Health Cardiac Cath Lab, offers more cardiac testing and treatment space than any other provider in the St. Petersburg/Pinellas County area, with ease of access to the cardiac surgical program. The hospital is also home to three residency programs and one fellowship program, providing an exceptional teaching and learning environment to train the healthcare leaders of the future.
