Job Description

Key Responsibilities:

• Working within Epic and Surescripts ePA to process prior authorizations.

• Working in Epic and CoverMyMeds as needed to process prior authorizations.

• Communicating denials to clinic staff within Epic Telephone Encounter.

• Maintaining quality standards and turnaround times.

• Follow up on e-PA’s due to denials or missing information.

• Calls to payor as required (or) use payor portals as required.

Required Skills:

• Experience working in Epic

Required Education and Experience

• 2-3 years retail pharmacy

• Retail Pharmacy electronic prior auth experience