Job Description

What You Can Expect:

Our Retail Pharmacy Clerks love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the everyday functions of our hospital & clinic life? If so, Grand Itasca is where you belong!

We're glad you are thinking about joining us.

Grand Itasca is a great place for Retail Pharmacy Clerks. We're a non-profit organization with a clear vision of being the leader in transforming rural health care by achieving the highest levels of quality, access, and value. Our strength stems from teamwork and collaboration among a talented and diverse group of professionals. With over 700 employees in hundreds of different roles, Grand Itasca can offer a variety of career opportunities.

Let's talk about benefits.

• Competitive pay
• Tuition reimbursement and scholarship/grant opportunities
• Health, dental, vision, & life insurance kick in on the first of the month after 30 days of employment
• Generous paid time off package to maintain a healthy home-work balance
• STDB (short term disability bank)
• 401K with employer contributions
• Experience Pay Given
• Employee Referral Program
• On-the-Job training!
• No Weekends!

About the Position

• Retail Pharmacy Clerk - Retail Pharmacy
• Part-Time .5-.7 FTE (40-56 hours per pay period)
• Days
• On-site at Grand Itasca Clinic & Hospital in Grand Rapids
• INTERNAL POSTING THROUGH: 12/10/2025

The Retail Pharmacy Clerk greets patients and creates an exceptional customer experience. They are responsible for keeping track of patients who are waiting in the pharmacy or lobby. They are responsible for accepting payment from patients for good and services sold in the pharmacy under the direct supervision of a registered pharmacist. They answer the phones and direct to the correct technician or pharmacist to assist them. They are responsible for putting the order away for the day and keeping their area neat and organized.

Here's what you'll do when you join us:

• Answer and direct phone calls.
• Resolve and troubleshoot drug distribution problems.
• Order and stock inventory, prepare medication for delivery or mailing.
• Take refill requests from patients.
• Use cash register to take payments from patients, issue change and refunds.
• Maintain a clean workspace.
• Perform other relevant duties as assigned.

If you have these qualifications, we'd love to chat:

1. Must be 18 years of age or older.
   
2. One year of customer service or retail experience required.
3. Previous experience with a cash register required.
4. Previous pharmacy experience preferred.
5. Ability to work efficiently, accurately, and maintain positive working relations.
6. Comply with all applicable policies, codes, and Standards of Grand Itasca.
7. Demonstrate participation in Grand Itasca's Mission, Vision, and Values.
8. Maintain reliable and consistent attendance.

About Grand Itasca:

Grand Itasca brings the benefits of a large and respected health system to our local community. We are a non-profit, state-of-the-art, integrated clinic and hospital that is proud to offer a range of high-quality providers, specialties and services to our community. Enjoy our patient-centered, comprehensive approach, close to home without venturing from the beauty of northern Minnesota.

EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.