Job Description

Our business is growing! With an upcoming plan to expand more branches and franchises, we are looking for more energetic team members to join our retail team. Our team is looking for candidates who are energetic and eager to learn about international logistic business, as well as those who are service-minded, friendly, and presentable. The successful candidates will be provided with training and mentorship from the team. Thus, if you are a fresh graduate or have zero experience in retail, but the job below sounds like you, please don’t hesitate to apply!

What we do
FASTSHIP is a Thailand's top-notch cross border logistics platform aggregating over 15 top door to door delivery service providers including UPS, FedEx, Aramex, SF Express, USPS, PostNL and ThailandPost. Our strategy is to expand the business range to compete with a rapidly growing ecommerce business in SEA through innovative, technology-driven and a broad range of total solutions in logistics and supply chain.

• Over 200 destinations in the services
• 25 unique logistics services offering
• 20 service points throughout Thailand

What you will handle:

• Provide accurate recommendations for services and information to customers.
• Operate shipment orders via Fastship system to complete customers’ requests.
• Learn and gain information about international logistics, in order to suggest products and services to customers.
• Solve problems and respond to customer complaints in a prompt and helpful manner.
• Seek opportunity and potential to build long-term relationships with customers.
• Generate sales through calls and promotion updates.
• Prepare a daily report.
• Coordinate with other departments.
• Handle Shipment and Parcel (Packing, Weighting and calculating cost

What you have:

• Bachelor Degree in any field.
• New graduate are welcome
• Experience in client-facing roles, customer services, call center, telesales will be considered.
• Excellent communication and interpersonal skills.
• Good command of written and spoken English will be an advantage.
• Able to work under pressure
• Willingness to learn product and service knowledge
• Computer literacy : MS Office
• Able to commute to our Head Office at Cheangwattana 14
• Willingness and ability to travel between branches within Bangkok (travel allowance provided)
• Able to work 6 days per week

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