MVC Resources

Retail Operations Manager (Northern)

MVC Resources  •  Malaysia (Onsite)  •  5 months ago
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Job Description


Role Overview:

The Retail Operations Manager oversees the day-to-day operations of retail stores to ensure efficiency, profitability, and customer satisfaction. This role involves managing area managers and store staff, optimizing sales, ensuring compliance with company policies, and implementing strategies to improve performance.

Key Responsibilities:

  • Achieve operational objectives.

  • Drive KPIs & profitability.

  • Work closely with area managers to ensure smooth operations.

  • Coach sales teams to enhance business performance.

  • Support store expansion plans.

  • Conduct business analysis & prepare presentations.

  • Manage and develop people effectively.

  • Liaise with key departments for business improvement strategies.

  • Implement strategic marketing plans.

  • Conduct regular store visits across the region.


Requirements


  • Flexibility to adapt to changes in business operations.

  • Strong leadership and decision-making ability.

  • Motivated self-starter with the ability to work independently and collaboratively.

  • Resourceful and solutions-oriented.

  • Excellent project management skills with the ability to multi-task.

  • Strong written and verbal communication skills.

  • Proficiency in analyzing and synthesizing data.

  • Strong business acumen with a solid understanding of retail KPIs.

  • Experience overseeing approximately 35 or more retail outlets is highly preferred.
MVC Resources

About MVC Resources

About Us:

MVC Resources is a fast growing Regional HR Service provider specializing in enabling talent and skills gap for executives and organisation. Since inception, MVC is instrumental in helping organisation to further grow their business from local, regional and global. Throughout the years, we have partnered with various organizations from start-ups, SMEs and MNCs in enabling talents, technologies and skills to grow. Our customers range across different industries and disciplines.

Industry
Unknown
Company Size
11-50 employees
Headquarters
Kuala Lumpur, MY
Year Founded
2020
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