RETAIL SALES DEVELOPMENT
Support the Senior Retail Manager in building effective communication tools to share sales data with the retail team.
Prepare weekly and monthly sales performance decks.
Assist the SRM in building effective incentive plans based on marketing and business needs.
Coordinate, verify, and share incentive results with the sales team on a monthly basis.
Visit points of sale on a weekly basis and ensure counter/boutique needs are met.
RETAIL STAFF MANAGEMENT
Monitor key retail KPIs and provide quantitative reports to the SRM.
Review retail team productivity and gather retail team needs in terms of coaching and training.
Ensure new product launch information is well disseminated to the retail team:
Prepare presentation decks including all information related to new launches in partnership with the Marketing Team.
Create positive and strong team synergy and promote a positive mindset.
RETAIL EXCELLENCE
Lead Mystery Shopping execution.
Communicate feedback to the retail team on key learnings and areas for improvement.
Assist the SRM during in-store and out-of-store events and ensure perfect execution with a high level of service.
Lead Bee Gold App (CRM tool) campaign execution to strengthen retail staff relationships with Guerlain members and increase retail sales:
Create campaigns based on marketing and business priorities.
Ensure the customer focus list is well defined.
Monitor, review, and analyze campaign performance.
Work closely with the Marketing Team to develop the high clienteling network by reviewing the database and spending behavior of Guerlain customers.
RETAIL SUPPORT
Assist stores with logistics (e.g., weekly deliveries) and administrative tasks.
Facilitate inter-store transfers and product replenishment:
Transfer merchandise between stores to ensure optimal stock levels.
Support during events (e.g., client registration in the database or product packing).
REPORT / ANALYSIS
Provide weekly and monthly sales analysis on Guerlain’s performance.
Provide boutique reports on a monthly basis.
Provide monthly competitor reports.
Requirements:
Able to commit full time internship from Jun/Jul – Dec 2026
Organized, autonomous with a sense of initiative and advanced analytical skills
Data sensitive, logical and detail-oriented
Versatile, curious, eager to learn with a good attitude.
Proficiency in MS Office (Words, Excel, Powerpoint)
Team-spirited with an international outlook, enthusiastic about and sensitive to luxury cosmetics.
Previous experience in the beauty / luxury / FMCG / is an advantage.
LVMH is the world leader in luxury.
A family group founded in 1987 and headed by Chairman and CEO Bernard Arnault, LVMH is now home to 75 iconic Maisons, which embody a distinctive art de vivre blending heritage and modernity. With reported sales of 86.2 billion euros in 2023 and 6000 stores around the world, we are the only group present in all major sectors of the luxury industry: Wines & Spirits, Fashion & Leather Goods, Perfumes & Cosmetics, Watches & Jewelry, Selective Distribution.
Our long-term vision, entrepreneurial spirit and constant search for new solutions set us apart. The success of our Group is only possible thanks to our employees: 213,000 passionate and committed women and men, representing 190 nationalities, work in our studios, workshops, wineries, factories, offices and boutiques all around the world. Their talent and their diversity are our strength.
Being part of LVMH means being continuously inspired by our heritage, creativity and sense of the collective. We have exceptional stories to share and an unrivalled legacy to pass on to future generations.
Being part of LVMH means being challenged. We set ambitious paths to excellence by continuously pushing the boundaries, raising our standards and renewing ourselves to ensure the long-term development of our Maisons.
Being part of LVMH means belonging to one of the world’s most creative and innovative communities. We foster collaborations that enable our people to enrich their knowledge, grow their network and share their passions.
Being part of LVMH means being supported in an inclusive and diverse workplace, where all voices are heard and each talent is given the means to thrive.
In 6 different industries, across 81 countries, LVMH and its Maisons are committed to exemplary ethics, social and environmental responsibility. We strive to ensure that our products and the way they are made have positive impact on our entire ecosystem and on our host communities.
At LVMH, we craft the future.
