SPERTON - Where Great People Meet

Retail Operations Executive

SPERTON - Where Great People Meet  •  Selangor, MY (Onsite)  •  3 hours ago
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Job Description

WE’RE HIRING | RETAIL OPERATIONS LEAD

Location: Bandar Sunway, Subang Jaya

Salary: RM4,000 – RM5,000/month

Employment: Full-Time

Working Hours: Monday – Friday, 9:00 AM – 6:00 PM

About the Role

We are looking for a Retail Operations Lead to oversee and drive the daily operations of our growing retail network.

This is a hands-on and commercially focused role suited for someone who is comfortable managing people, handling commercial negotiations, visiting retail locations and solving operational issues on the ground.

Key Responsibilities

Retail Operations

  • Oversee daily operations and performance across retail sites
  • Ensure shipment handover, cash reconciliation and SOP compliance
  • Conduct regular site visits and resolve operational issues

Retail & Commercial Agreements

  • Negotiate lease, revenue-share and agent agreements
  • Manage documentation from LOI through to signed agreement
  • Support the opening and expansion of new retail locations

Partner Management

  • Manage third-party partners and ensure operational SLA compliance
  • Evaluate and develop new partnership opportunities

Staff & Team Management

  • Manage staff scheduling, coverage and cross-training
  • Build an efficient frontline team across multiple locations

Reporting & Performance

  • Manage daily retail reporting
  • Prepare weekly and monthly performance summaries
  • Identify operational issues and recommend practical solutions

Requirements

3+ years of experience managing multiple physical locations

Experience in commercial negotiation, leasing or agent agreements

Strong operational and reporting skills

Experience managing frontline staff across multiple locations

Fluent in Bahasa Malaysia and working proficiency in English

Willing to travel when required

Experience in courier, logistics, freight forwarding or remittance services will be an advantage.

SPERTON - Where Great People Meet

About SPERTON - Where Great People Meet

SPERTON is a full-range provider of Global Recruitment, People Management, Global Mobility and Business support services within focused industry sectors. Our head office is located in Norway. We have over 20 years’ of experience supporting clients within the Human Resources area. We can support you globally through our own companies and partners in more than 140 countries.

Sperton had been specializing in the supply of the very best freelance and permanent white-collar professionals working with projects. We provide consultant and recruitment services to companies of all types and sizes, including consultancies, contractors, sub-contractors, developers and end clients operating across a wide range of projects and environments.

Now our services also include People Management, Global Mobility and Business Support Services.

Legal entity set-up, payroll services, HR administration, compliance, and insurance provision, cultural awareness training, and mobility support – everything needed to work compliantly with local legislation and regulations in different countries.

With over 20 years of global experience within project execution, we understand your challenges and know how to support you from the start to the end of the project.

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Drammen, NO
Year Founded
Unknown
Website
sperton.com
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