Job Description

Retail Operations Coordinator – Secondment (12 to 16 weeks)

Retail Operations | Melbourne or NSW preferred, open to team members nationally | Internal applicants only

Department: Retail Operations

Reports to: National Visual Merchandising Manager

Location: Melbourne/NSW Support Office / Hybrid (with travel as required)

Why this opportunity, and why now We have a big pipeline of new store openings and refits underway, and our Retail Operations and Store Development teams need extra hands to deliver them well. We’re offering a 12 to 16 week secondment for a team member to work alongside Bec, our Retail Operations Coordinator, and help get our new and refitted stores set up, trained and ready to trade.

This is a fixed-term secondment. At the end of it you return to your current role. You don’t need to be in a management role to apply. We want someone who knows our business, our product and how our stores work, and who wants to see behind the scenes of how a store comes to life.

What you’ll be doing

• Supporting the coordination of new store openings, relocations and refits, including hands-on set-up in store
• Coordinating signage, props, fixtures and merchandising materials for each project
• Preparing and distributing store-opening packs and operational resources
• Helping coordinate new-store training, and delivering systems training where needed
• Building clear presentations, trackers and updates for the Retail Operations team and stakeholders
• Supporting visual merchandising rollouts, signage and store communications as needed
• Working with stores, Area Managers, suppliers and Support Office teams to keep projects on track, following up actions and flagging issues early

What you’ll bring

• Strong knowledge of Kitchen Warehouse: our product, store layouts and how a store runs day to day
• Confidence with Google Drive, Word, Excel and PowerPoint, including building a clear, professional presentation
• Great communication skills, both verbal and written
• Strong organisation and attention to detail, and the ability to juggle several deadlines at once
• A proactive, roll-your-sleeves-up attitude. You follow things through to the finish.
• Flexibility to travel to stores as projects require
• Experience with Asana or NetSuite is a bonus but not essential

What’s in it for you This is a real opportunity to build your skills in retail operations, project coordination and store development. You’ll gain exposure across the business and work closely with our Retail Operations leadership team. It’s a great step if you’re thinking about where your career at Kitchen Warehouse could go next.

How to apply Apply through Employment Hero by 30 October 2026. Before applying, please have a conversation with your Store Manager or line manager. Your current role will need to be covered while you’re on secondment.