ABOUT US
For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day!
JOB SUMMARY
The Retail Coordinator supports the day-to-day management and execution of Retail Operations projects related to strategic growth. Partners with field, Category Management, Planning, and cross-functional teams to create retail growth through effective project management, and operation support. Responsible for leading, coordinating, and supporting projects/initiatives.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Support the day-to-day Retail Operations team needs including mailbox management, club outreach & communication, data gathering & documentation
- Develop strong relationships as key point of contact with business partners.
- Lead meetings or present with key internal and external business partners. Determine key actions to be taken; provide follow through and direction to complete tasks in a timely fashion.
- Support and execute tasks related to new business initiatives.
- Create process flow documentation on work activities & project execution.
- Visit clubs as needed for follow-up or special projects.
- Manage internal and external communication related to Retail projects/initiatives.
- Actively manage Retail Mailbox, fielding field questions and inquiries promptly and with informative responses.
- Follow up with individual clubs non-compliant with corporate directives (e.g. product MOS's, inventory count submissions, etc.)
- Responsible for owning and managing various projects within retail. This includes material development, presentations and communication. Set project deadlines, milestones and budgets. Provide and act as a key point of contact and decision maker.
- Manage and update product information & promotions on MyStore website.
- Procure and is the point of contact for Retail food permits, company-wide.
- Coordinate special events and functions as needed.
Knowledge, Skills & Abilities
- Strong organizational and communication skills (written and verbal)
- Project management experience
- Proficiency in Microsoft Excel and Word
- High attention to detail and data accuracy
- Effective time management and ability to multitask
- Self-motivated with the ability to build strong partnerships
Minimum Education/Certifications
- Bachelor's degree (Preferred)
Minimum Experience
- 2+ years of retail experience
Physical Demands/Environmental Conditions
- Ability to sit and work at a computer for extended periods (up to 8 hours)
- Occasional standing and lifting (up to 25 lbs.)
Travel Requirements
- Light travel, primarily local
BENEFITS AT 24
In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.
Disclaimer
DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.
Knowledge, Skills & Abilities
- Strong organizational and communication skills (written and verbal)
- Project management experience
- Proficiency in Microsoft Excel and Word
- High attention to detail and data accuracy
- Effective time management and ability to multitask
- Self-motivated with the ability to build strong partnerships
Minimum Education/Certifications
- Bachelor's degree (Preferred)
Minimum Experience
- 2+ years of retail experience
Physical Demands/Environmental Conditions
- Ability to sit and work at a computer for extended periods (up to 8 hours)
- Occasional standing and lifting (up to 25 lbs.)
Travel Requirements
- Light travel, primarily local
