Retail Operations Advisor with Retail Key Accounts
Applications are invited for the position of Retail Operations Advisor with Retail Key Accounts.
Reporting to the Head of Sales for Retail Key Accounts, the role of the Retail Operations Advisor is integral to optimising business potential by providing advice to our customer, Maxol, on all areas of store operation.
This in turn has a positive impact to our customer’s performance and contributes to overall brand performance.
Key Responsibilities include:
· Dedicated to MAXOL account for contract duration.
· Ensuring optimum performance of the Company’s business activities in a designated area.
· Manage customer loyalty across all commodities ensuring customers purchase all products committed under the trading and supply agreements.
· Developing effective business relationships with customers in the area.
· Providing customers with best practice advice store operation advice, margin optimisation and assistance in their businesses.
· Responsible for advising customers on the procedures on the maintenance of exceptional standards of food hygiene.
· Responsible for store audits and follow up of underperforming stores as measured by scorecards and excellence audits.
· Working with the wider support team of Fresh Food and Alcohol advisors to implement best practice at store level.
· To manage retailer compliance with Company policies and procedures
· Get involved, when necessary, with major and mini projects instore. This can include involvement in the planning of new store openings and existing store refits.
The ideal candidate will:
Have significant retail experience and experience as a store manager for several years, in a customer-focused, standards-driven food retail organisation.
Will have an excellent understanding of margins and appreciate the importance of effective margin management in store operation.
Be ambitious, with demonstrable career progression to date.
Will be educated to leaving certificate standard, at a minimum, ideally with a relevant third level business qualification.
Will be someone who can think strategically as well as operationally.
Possess strong interpersonal skills.
Be numerate and possess strong I.T. skills.
Can adhere to tight deadlines and motivated to achieve results.
Will be someone who works well as part of a team.
Have a passionate focus on business performance as well as personal development.
Part of BWG Group, BWG Foods is a leading retail and wholesale business. It owns and operates the SPAR, EUROSPAR, MACE, LONDIS and XL brands in the Republic of Ireland, working in partnership with independent retailers with over 1,000 stores serving local communities right across the country.
BWG Foods Wholesale Division owns and operates 21 cash and carry locations across Ireland trading under the Value Centre, 4 Aces and Better Deal brands. It also comprises BWG Foodservice, along with Corrib Foods and William’s Gate, which together service over 14,000 customers across the hotel, restaurant, pubs and catering sector, as well as a number of Gala stores.
As owners and operators of these leading retail and wholesale brands, retailers receive the benefit of years of retail expertise and support from BWG tailored to meet the ethos of each brand and their individual needs.
BWG Foods has relationships with more than 650 suppliers, dealing directly with approximately 14,000 customers in the retail, foodservice and licensed sectors. Over 1,850 people are directly employed by BWG Foods, with a further 23,000 people employed in local communities across the country through BWG’s partnership with independent retailers in SPAR, EUROSPAR, MACE, LONDIS and XL. The stores serve in excess of one million shoppers every single day.
As a verified member of Origin Green, the world’s first national sustainability programme, BWG Foods, is committed to making a positive contribution to the environment, and also to the local communities in which BWG and its retailers operate.
