Ampol

Retail Operations Advisor / Retail Project Coordinator

Ampol  •  Alexandria, AU (Onsite)  •  2 hours ago
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Job Description

At Ampol, we believe in the Power of Us – the extraordinary power of people to connect, act, and make a difference.

As a leading energy company operating across Australia, New Zealand, Singapore and the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger – powering progress for our customers, communities and people.

Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative.

We’re building a workplace where everyone feels welcome, respected and valued – because when people are free to be themselves, powerful things happen.

About Retail

Ampol Retail is one of Australia’s largest convenience and fuel networks, serving millions of customers each year. From fuelling up to food-on-the-go, we’re focused on delivering simple, friendly experiences that make life easier for our customers.

About the role

We’re offering a unique 18 month contract opportunity for experienced retail employees which will support a critical transformation program within our Retail business.

You will play a key role in enabling the successful delivery of site conversions across our network. Acting as the link between frontline sites and central teams, you’ll provide coordination, guidance, issue resolution and operational support to ensure conversions are delivered safely, efficiently, and to a high standard.

This is a great opportunity to broaden your experience, influence large-scale change, and contribute to a high-impact program.

Key responsibilities

  • Support the initiation and administration of site conversion activities
  • Coordinate across Site Managers, contractors, vendors and central program teams
  • Provide first-level triage support via phone, email and Microsoft Teams
  • Guide Site and Business Managers throughout the conversion lifecycle
  • Identify, document and escalate risks, issues and dependencies
  • Ensure adherence to safety, compliance and operational standards
  • Provide flexible, ad hoc support in response to program needs and priorities
  • Deliver practical, frontline-informed operational support

Qualifications & Experience

  • Proven experience in frontline retail operations across supermarket, fuel, and convenience environments
  • Proven experience in either a Store Manager, Retail Coordinator, or Retail Advisor roles, driving operational performance
  • Strong understanding of site operations, trading, safety and compliance
  • Ability to apply sound operational judgement to site readiness and execution
  • Experience working across multiple stakeholders in fast-paced environments
  • Strong communication skills across written, verbal, and digital channels
  • Highly organised, adaptable and solutions-focused
  • Ability to manage competing priorities with attention to detail

Additional Information

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We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.

Ampol

About Ampol

Ampol is an independent Australian company and the leader in transport fuels in Australia and, through its acquisition of Z Energy, in New Zealand.

We supply Australia's largest branded petrol and convenience network as well as refining, importing and marketing fuels and lubricants. As the energy transition progresses, we are building out our electric vehicle (EV) on-the-go public charging networks in Australia and NZ. We have a deep history spanning over 120 years and are listed on the Australian Securities Exchange (ASX) and New Zealand Exchange (NZX).

Ampol supplies fuel to more than 110,000 business and SME customers in diverse sectors across the Australian and NZ economies, including mining, transport, marine, agriculture, aviation and other commercial and industrial sectors. Across our Australian and NZ retail networks, we serve approximately 4 million customers every week with fuel, convenience and EV charging products.

Our ability to service our broad customer base is supported by our robust supply chain and strategic infrastructure positions. In Australia, that includes 15 terminals, 6 major pipelines, 53 wet depots, 1,790 Ampol branded sites (including 636 company-controlled retail sites) and one refinery located in Lytton, Queensland.

In NZ, we have grown our presence through the acquisition of Z Energy. Our New Zealand operations now consists of 9 terminals and 513 sites (includes Z Energy and Caltex branded sites). This network is supported by over 9,100 people across Australia, NZ , Singapore and the United States of America (USA).

In recent years, we have leveraged our Australian business to extend our supply chain and operations into international markets. This includes our Trading and Shipping business that operates out of Singapore and Houston in the USA, and our international storage positions across the Asia Pacific region and North America. Ampol also owns a 20% equity interest in Seaoil, a leading independent fuel company in the Philippines.

Industry
Oil, Gas & Mining
Company Size
1,001-5,000 employees
Headquarters
Alexandria, AU
Year Founded
Unknown
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