Responsible for the smooth operation at the Retail Booths by carrying out all job tasks effectively and efficiently. To provide delightful retail experience for guests through delivering excellent service.
· Assist and engage with guests warmly, providing personalized product recommendations and advice.
· Possess good product knowledge and perform upselling constantly through active recommendation or suggestive selling during order taking.
· Perform cashiering and adhere to all procedures. Oversee sales processes, from handling transactions to ensuring accurate pricing and stock levels.
· Accurately record and manage daily sales, inventory, and cash and credit summaries.
· Ensure that the booths are properly set up and accordance to Brand and/or Hygiene standards.
· Maintain visual merchandising standards and creatively adapt displays for themes and festivities.
· Check cleanliness of booth area and ensure sufficient stock of condiments at all times.
· Anticipate guests’ needs and know regular guests’ special requirements/preferences; follow up with guests constantly for any additional assistance.
· Achieve sales targets, contribute to revenue growth through upselling, and manage inventory control.
· Enhance customer experience through effective complaint resolution and feedback collection for service improvements.
· Follow all opening and closing procedures, ensuring the booth's cleanliness and organization.
· Liaise with retail office for stock requisitions, order management, and operational matters.
· Uphold energy conservation measures and report any equipment issues or losses
· Any other duties as may be assigned from time to time.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.
Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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