Job Description

Provides accurate cashier services and courteous customer assistance in the hospital cafeteria or café while maintaining a clean, organized, and welcoming checkout area.

Posting Specifics

Pay Rate: Based on Experience

Shift Details: Full-Time (40hrs/wk). Monday- Friday; 10:45a - 7:15p, holidays (as needed weekends). Must be flexible.

Additional Details: Cash handling, front facing customer service, hospitality, food handling experience is strongly preferred.

Essential Functions

• Process transactions accurately: Operate the point-of-sale system, enter food and beverage purchases, verify prices, and process approved payment methods.
• Maintain cash accountability: Count the assigned cash drawer, provide correct change, reconcile receipts and payments, and report discrepancies to the supervisor.
• Provide courteous service: Assist hospital staff, patients, and visitors professionally while keeping checkout lines moving efficiently.
• Answer customer questions: Provide information about prices, menu items, and service hours. Refer allergy, ingredient, or therapeutic-diet questions to appropriate food service or clinical staff.
• Follow payment procedures: Apply authorized discounts, meal vouchers, employee purchases, refunds, and voids according to department policy.
• Maintain cleanliness: Clean and sanitize checkout counters, payment equipment, and assigned service areas according to hospital procedures.
• Follow food safety and infection-prevention practices: Maintain hand hygiene and follow department requirements when transitioning between handling payments and assisting with food or supplies.
• Stock checkout supplies: Replenish receipts, napkins, utensils, condiments, bags, and other assigned items.
• Complete opening and closing duties: Prepare the register and checkout area for service, secure funds, and complete required transaction records.
• Protect confidential information: Safeguard payment information and any patient or employee information encountered during work.
• Communicate concerns promptly: Report equipment problems, pricing errors, safety hazards, supply shortages, and customer concerns to the appropriate supervisor.
• Coordinate service coverage: Communicate with coworkers to maintain checkout coverage and support orderly operations during busy periods.

Qualifications

• Food Handler Permit or ServSafe certification is required by first day of work (required only in the states of Utah and Idaho).
• Demonstrated ability to work with modified diets (preferred)
• Demonstrated ability to provide exceptional customer service (preferred)

Physical Requirements:

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
• Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Remain standing for long periods of time to perform work.
• Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.

Location:

Intermountain Health Lutheran Hospital

Work City:

Wheat Ridge

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$19.29 - $24.38

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.