Job Description

Shape your future with a career at Shell Energy.

Shell Energy combines deep expertise and true innovation to help our electricity and gas customers navigate a rapidly changing market. We’re seeking people who bring the drive to succeed in providing the energy businesses and households need for today and tomorrow.

Based in Brisbane, the Retail Middle Office Analyst sits within the Retail Middle Office team and reports to the Head of Middle Office. The team is responsible for modelling and data analytics across customer demand forecasting, wholesale hedging, and risk management. This role supports the development of forecasting models, risk frameworks, and reporting to inform commercial and trading decisions.

With respect, integrity and honesty you will:

Customer Demand Forecasting

• Support development and optimisation of demand forecasting models
• Analyse customer cohorts and assess risk premia
• Provide forecasts and insights to support hedging decisions
• Prepare inputs for weekly forecasts and Risk Committee reporting

Risk Management & Reporting

• Support development and maintenance of hedge and risk policies
• Monitor compliance with risk frameworks and limits
• Develop and maintain reporting on exposures, performance and gross margin impacts
• Maintain operational risk registers and identify mitigation actions

Wholesale Hedging

• Monitor portfolio positions and support trade execution instructions
• Analyse wholesale costs and exposure risks
• Assess and recommend hedging strategies and products
• Provide reporting including mark-to-market and trade cost analysis

Systems & Data

• Support development of Middle Office systems (ETRM)
• Provide pricing updates and independent price verification
• Ensure accurate data provision for pricing and risk processes

Here’s what you’ll need to thrive in this role:

• Experience in mathematical or statistical modelling, ideally within energy, risk, or finance environments
• Strong analytical skills with the ability to communicate insights clearly
• Ability to engage stakeholders across technical and non-technical teams
• Proactive approach with problem-solving mindset
• Ability to manage multiple priorities in a fast-paced environment
• Bachelor’s degree in a numerate discipline (or equivalent)

Why join our team

Every day, our people bring deep expertise, true innovation to help our customers meet their energy goals.

Here are the top reasons why out people choose us

● Purpose that is making a positive impact for our customers’ energy future. It’s not just about selling energy; it’s about delivering outcomes for our customers that empower them to stay ahead in a changing market.

● Work that’s interesting, innovative and high impact. We hope you’ll love the challenge and opportunity to achieve - for our customers and for you.

● People who bring the expertise and drive to succeed. Our team is respectful, inclusive, and supports connection and collaboration.

Visit our careers site to find out more.

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Shell Energy is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status or disability.