Job Description

Salary: $55,000 - $65,000 / year

Other Forms of Compensation: Yearly Bonus Opportunity

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

The Market Refresh Manager is responsible for achieving all refresh goals and tracking SSS (same-store sales) performance after each refresh is completed. The expectation is to see an 8-10% sales lift after a refresh. You’ll play an important role in driving sales growth, achieving revenue targets, and ensuring exceptional customer service across all retail locations. The ideal candidate should have a strong background in retail sales, strong people skills, and a knowledge of merchandising & marketing.

This position will work with drivers, warehouse, and customer service managers over the location where a refresh is being completed through each refresh.

Essential Duties and Key Responsibilities:

• Onsite frequently, building strong client relationships & keeping retail locations upheld to company standards
• Work closely with clients to understand client needs & partner with operations for support
• Keep track of refreshes and reporting them according to the refresh toolkit and guidelines
• Identify locations that have a decline in same store sales, clients to be considered for a market refresh; that could include updating product mix, branding, equipment & technology
• Collaborate on merchandising, marketing & customized solutions to enhance customer experience, revitalize retail presence, & retain individual client satisfaction
• Heavy communication, ensuring that projects are completed on time, within budget & meet predefined objectives
• Knowledge of systems, equipment & point of sale technology, able to troubleshoot onsite as needed
• Knowledge of products, planograms & client preferences
• Assist with pricing & price audits in One Market
• Ability to pull reporting to be used in client facing presentations or to leadership
• Will notify a member of Senior Management of any information that would be beneficial in account retention

Preferred Qualifications:
• 3 years’ related experience and training; or equivalent combination of education and experience
• Must be highly organized, possess strong written and verbal communication skills, adaptable to change and thrive in a dynamic environment, maintain and positive and patient attitude
• Work independently as well as collaboratively in a team environment
• Capable of building and maintaining effective relationships
• High attention to detail and exceptional work quality
• Project Management experience is a plus
• Retail Management, merchandising experience is a plus
• Warehouse/ Purchasing experience a plus
• 3 years’ related experience and training; or equivalent combination of education and experience

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteenare offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID: 1514291

Canteen

Leticia Pinon