This position will be responsible for ensuring that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging guests, maintaining solid product knowledge, providing a high level of guest engagement, making suggestions to guests regarding product decisions, and extensive use of suggestive selling methods. This position requires a self-motivated individual with the capacity to find additional tasks to complete during periods of low guest traffic. Ensures all payment transactions are affected in a complete, accurate, and timely manner, and proper cash handling procedures are followed 100% of the time. Ensures an appropriate level of stock is maintained on the outlet floor, positioned appropriately to maximize revenues. This person will regularly work coverage or full shifts in alternate retail and/or recreational outlets.

PART-TIME COMPANY BENEFITS:

• Matching 401K
• Growth & Developmental Opportunities
• EAP – Employee Assistance Program
• PTO - Paid Time Off and Volunteer Time Off
• Travel Perks & Discounts
• Pet Insurance
• Tuition Assistance & Learning & Development Programs
• Outstanding Company Culture

ESSENTIAL DUTIES AND TASKS:

• Greets all guests and provides outstanding, on-brand customer service to enhance the guest experience.
• Assists guests with various requests and responds to questions about retail product selection.
• Rings up sales at registers for food and retail items for purchase.
• Arranging displays to showcase targeted items with all item labels facing forward.
• Processing and replenishing merchandise and monitoring floor stock; assisting with floor moves and displays. Assisting with monthly inventory on a rotating basis.

QUALIFICATIONS:

• Must have a high school diploma or GED and some cash-handling experience, or an equivalent combination of training, education, and experience.
• Must have superior guest relations skills and the ability to answer guest inquiries.
• Must have the ability to accurately handle payment transactions.
• Must be able to clearly speak, write, and understand the English language.
• Bilingual is a plus.

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.