Job Description

Retail Manager – Caneland Central (Mackay, QLD)

Lead. Innovate. Deliver exceptional retail experiences.

Step into a key leadership role at one of North Queensland’s premier shopping destinations and make your mark in a fast paced, dynamic retail environment

Caneland Central, part of Sentinel Property Group’s national portfolio is seeking a driven, forward-thinking Retail Manager who thrives on results, builds strong relationships, and knows how to keep a high performing retail centre running seamlessly.

If you’re commercially savvy, highly organised, and ready to take ownership Mackay’s dominant shopping centre, this is your opportunity to shine.

Why This Role Stands Out

This isn’t just another centre management role, you’ll be at the heart of the centre, influencing performance, enhancing customer experience, and shaping the future of a well loved retail destination.

About Us

Sentinel Property Group is one of Australia’s leading unlisted property investment managers, with over $2 billion in assets under management across retail, industrial, and commercial sectors nationwide.

Caneland Central has been a cornerstone of the Mackay community for decades, bringing together major national brands and a vibrant mix of specialty retailers. Our Centre Management team is passionate about delivering operational excellence, maintaining the highest safety standards, and creating an exceptional shopping experience.

What You’ll Get

• Broad exposure to all aspects of shopping centre operations
• Hands on experience across the asset’s financials
• A supportive, collaborative team culture that values your input
• Career growth opportunities within a national property portfolio
• Access to Employee Assistance Program (EAP) and wellbeing initiatives

What You’ll Be Doing

• Manage key retailer relationships, financial management, debt management, abatements, and Lease matters
• Drive performance in line with the Centre’s Strategic Asset Plan
• Prepare and present detailed centre financial reports
• Monitor and deliver on retail KPIs
• Contribute to annual budgeting process
• Support community engagement and retailer initiatives

What You Bring

• 5+ years’ experience in retail or shopping centre management
• Strong understanding of the retail landscape and relevant lease legislation
• Commercial acumen with solid financial and reporting capabilities
• Confidence engaging with a wide range of stakeholders
• A proactive, solutions-focused mindset with the ability to manage competing priorities
• High attention to detail and exceptional organisational skills
• A collaborative approach and passion for delivering outstanding customer experiences
• Proficiency in Microsoft Office (Excel) and strong overall business systems capability