Job Description

Hartes SPAR Clonakilty is looking for a Full Time Retail Manager to join their fantastic team.

The Role:

MANAGEMENT

• Rostering and general management of employees to ensure adequate cover within budgetary provisions.
• Plan, organise and set goals for the store to ensure consistent customer service and competitiveness.
• Manage the performance of the team utilising effective performance management techniques in line with legislation.
• Continually communicate with Retail Sales Team on objectives and store performance.
• Setting goals for the store to ensure effective customer service and competitiveness.

FINANCE

• Setting budgets for the stores
• Ensure overheads are controlled and minimised where appropriate
• Ensure store sales are maximised
• Ensure store margins are managed appropriately and profitability of store is maximised

OPERATIONS

• Ensure operation runs efficiently and smoothly
• Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation and service
• Plan for market changes and demands as they arise
• Ensure in-store promotions are managed appropriately
• Ensure policies and procedures are implemented and managed within the store
• Manage cash handling in line with company cash handling procedures and take action on any discrepancies that arise
• Manage store merchandising ensuring appropriate “value” image is portrayed in line with company procedures
• Accountable for ensuring consistently high levels of customer service
• To ensure all customer complaints are dealt as appropriate manner and to take necessary action in implementing store improvements following customer complaints

STOCK MANAGEMENT

• Ensure effective stock control procedures and systems are in place to minimise stock loss
• Preparation for and management of stock take
• Ensure effective food management and waste systems are implemented, managed and updated appropriately
• Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through pilferage, wastage, damages)
• Ensure effective stock rotation and stock monitoring systems are in place and adhered to

GENERAL

• Meet targets as agreed
• To undertake other additional duties as may be assigned by the Store Owner

Requirements

Successful candidate will have prior retail management experience.