Job Description

Job Location: EAGLE MOUNTAIN CASINO - PORTERVILLE, CA 93257

Position Type: Full Time

Salary Range: $70,574.00 - $82,930.00 Salary/year

Job Shift: Any

Job Category: RetailThe Retail Manager is responsible for the management and supervision of all Gift Shop

and Vending operations on a routine basis according to policies and procedures.

DUTIES AND RESPONSIBILITIES

1. Hire, evaluate, coach, counsel, and train Retail staff which includes performance

management.

1. Accountable for leading and holding team accountable for following policies and

procedures and meeting the goals of the department.

1. Develop daily work schedules and assignments.
2. Responsible for achieving P&L expectations including sales and expense targets.
3. Develop annual budget and ensure budget goals are met by evaluating expenditures,

analyzing variances and pricing, and increasing sales overall.

1. Analyze operating and financial statements to ensure profitability ratios.
2. Maintain excellent communication with staff, all other departments, management, and

Gaming Agency staff.

1. Conduct staff meetings regularly.
2. Review sales reports daily and maintain accurate inventory, ensuring items are in stock.
3. Maintain merchandising and presentation of Gift Shop to ensure monthly sales goals are

met.

1. Formulates pricing policies by reviewing merchandising activities, determining additional

needed sales promotion; authorizing clearance sales; monitor local competition.

1. Demonstrates integrity and honesty in all interactions and is proactive in loss prevention

to achieve store shortage goals.

1. Works with and maintains a working relationship with Gaming Agency staff in the

prevention of loss and shortages.

1. Maintain accurate records and timely submits.
2. Ensure timely orders, accountability of ordered items, accurate invoices and ensure

timely payments.

1. Provide great guest service, address complaints and resolve problems in a timely

manner.

1. Identify current and future trends that appeal to consumers.
2. Research products and place orders based on demands, sales, and profitability ratios.
3. Prepare and maintain an inventory list monthly.
4. Adhere to regulatory, departmental and company policies and procedures.
5. All other duties as assigned.

QualificationsPHYSICAL AND ENVIRONMENTAL

1. While performing the duties of this job the team member is regularly required to talk and

hear, stand, sit, and use hand to finger, handle, or feel objects, tools or controls.

1. Occasionally required to reach with hands and arms and to climb or balance and stoop,

kneel, crouch, or crawl.

1. Must be able to operate in mentally and physically stressful situations.
2. Must be able to lift and carry up to 30 pounds.
3. Must be able to work in a noisy and smoke filled environment.
4. Noise level is moderate to high on the casino floor.
5. Exposed daily to flashing lights and ringing bells when on casino floor.

REPORTS TO: Marketing Director

SUPERVISES: Retail Supervisors, Retail Clerks, Retail Cashiers

HOURS: The casino operates 24/7. Schedule, shift, and hours will vary.

SALARY: $/hour / weekly pay / overtime exempt

BENEFITS: Medical Dental, Vision, Group Life, and Healthiest You; Flexible

Spending Plan (FSA), 401k, and PTO

PREFERENCE IN FILLING VACANCIES IS GIVEN TO QUALIFIED INDIAN

APPLICANTS IN ACCORDANCE WITH THE TULE RIVER INDIAN PREFERENCE

ORDINANCE; VETERAN PREFERENCE. EAGLE MOUNTAIN CASINO IS AN

EQUAL OPPORTUNITY EMPLOYER.