We are looking for individuals with a strong passion for inspiring and leading dynamic team to achieve success in a highly competitive Fragrance and Beauty business environment. As our Retail Manager, you will be the key driver for managing CHANEL image and retail business for Malaysia.
You will play a critical role in formulating the strategic planning of retail operations, development of territory by partnering with area retail managers, counters/ boutiques, the retail network, and the corporate team to ensure consistent standards and objectives. Coaching and developing our Area Sales Managers and stakeholders to achieve planned goals on sales, client experience and loyalty as well as people development.
Leveraging your unique experiences, Chanel will enable you to…
Translate the brand vision, strategies, and business challenges into meaningful sales execution plans
Driving success and market leadership in a highly competitive business environment
Lead team to achieve overall sales goals and individual KPIs
Optimize operations, processes, and governance to facilitate in-store activities, efficiency, manpower planning and client experience
Partner with relevant stakeholders and accountable for sales trends, consumer behaviors and in-store opportunities
You are energized by…
Driving success and market leadership in a highly competitive business environment
Being in dynamic and enterprising environment
Coaching and developing team on professional development and sales productivity
Being a CHANEL ambassador by ensuring brand image, service and client experience in store
What you can bring to the team…
Excellent leadership skills to drive execution, collaboration, partnership, and client experience
High sense of curiosity, agility, self-motivation, and continuous learning spirit
Technology savviness and digital trend awareness
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL
Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.
As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
