Merlin Entertainments

Retail Manager

Merlin Entertainments  •  £29k/yr  •  Birmingham, GB (Onsite)  •  4 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

What you'll bring to the team

Fancy working where sea otters and penguins watch on as you go about your daily work as a Retail Manager at the National SEA LIFE Centre in Birmingham?

Our commercial areas are very much part of the SEA LIFE immersive experience, therefore visual merchandising and space management within the commercial areas will be crucial. As will the integration of engaging photo and games opportunities and food and beverage vending propositions. Which are fully aligned to enhance each customer visit. You’ll have a real flair for creating innovative and exciting displays which improve sales opportunities.

With your commercial hat on you’ll analyse and interpret sales data and feedback information on product performance to ensure our targets are achieved, by making the best use of all opportunities. You’ll take ownership and prepare detailed action plans to maximise profits and work with the central buying team and Group Commercial Director to deliver an effective strategy for product development, margin management and stock availability.

This is a full-time, fixed-term role, working any 5 days from 7, including working a regular fair share of weekends and bank holidays as required.

Qualifications & Experience

  • Previous managerial experience in a customer service function
  • Excellent leadership, interpersonal and communication skills
  • A commercial mind with the ability to think ahead and see the bigger picture
  • Ability to thrive under pressure and implement with pace

Benefits

  • 25% discount in our retail shops and restaurants
  • 40% off LEGO online
  • Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
  • Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

Compensation between GBP £29,000.00/Yr.-GBP £31,500.00/Yr.

Merlin Entertainments

About Merlin Entertainments

Follow us on Instagram: @Merlinentertainments

The greatest place in the world to work and play 💜

Merlin Entertainments is the global leader in branded entertainment destinations. We create and deliver memorable, immersive brand experiences for over 60 million guests every year.

Merlin Entertainments has over 140 attractions worldwide, ranging from indoor attractions such as SEA LIFE and Madame Tussauds to iconic theme parks like LEGOLAND and Alton Towers Resort.

Working for Merlin Entertainments is unlike a job anywhere else. You could be counting penguins, protecting the sea, crafting the perfect celebrity eyebrows or making a child’s day magical. Not all of us have jobs in attractions, but we are all involved in fascinating work. Sound like fun? Join us, and be part of creating amazing memories for millions of people around the world.

Industry
Arts & Entertainment
Company Size
1,001-5,000 employees
Headquarters
Poole, GB
Year Founded
1999
Social Media