The Bicester Collection

Retail Manager

The Bicester Collection  •  Ingolstadt, DE (Onsite)  •  1 month ago
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Job Description

Retail Manager (m/f/d)

Ingolstadt Village

About the role

As our Retail Manager (m/f/d), you will work as part of the Retail Managers team, who will align all operational activities and retail initiatives within Ingolstadt Village so as to achieve set sales targets and ensure outstanding guest experience.

Key responsibilities

The key responsibilities of this role will include some or all the following.

  • Ensure that the Village achieves its set sales targets, retail strategy and provides an excellent customer experience
  • Working closely with brand partners and assure a consistent execution excellence
  • Assist and provide guidelines to store managers on profitable in-store presentation, customer service and ways of improving
  • Coordinate and daily management of store staff, programmes and activities to achieve optimum inventory levels and merchandise selection at all times
  • Provide accurate and timely management information with supporting analysis, through weekly and daily reporting, to Retail Director and/or Deputy Retail Director
  • Work with the Leasing and Operation teams to ensure smooth implementation of programmes and new store opening and closures
  • Communicate with the Learning & Development team on training needs analysis and suggest programmes of store staff development
  • Provide insights to implement the Village retail strategy through analysis of fashion trends, customer behaviours and key seasonal dates
  • Liaise effectively with Leasing and Operations teams in providing the support needed to achieve highest levels of customer satisfaction, compliance with all legal requirements and successful operational coordination
  • Work closely with Legal, Operations, Service Managers and Brands to execute Brand Compliance checks and ensure stores comply to rules and regulations
  • Contribute fully and communicate actions from Retail and Store Manager meetings to all parties
  • Work within the Retail and Marketing teams building Retail Calendars and Key Brand Moments by providing key relevant information to effectively support the overall business

About You

  • We are looking for an individual who can display the following experience and skills:
  • Degree education or relevant qualification is preferrableProven experience in international luxury retail industry, ideally within a department store
  • Able to work well with all levels across the business and customers with a creative and open minded capability to adapt to a fast pace environment
  • Clear analytical capabilities, structured approach, and an eye for detail
  • A customer focused approach with an innate understanding of quality service
  • High level of emotional intelligence and self-awareness
  • Comfortable with ambiguity and influence change in matrixed environments
  • Fluent in English and German language, any other languages are beneficial
The Bicester Collection

About The Bicester Collection

The Bicester Collection is a story of how we transformed ourselves from a real estate company into one of the world's most inventive retailers, creating experiences that delight almost 40 million guests every year. Each of the 11 Villages in the Collection was created with its own narrative reflected in its design and architecture, making them a Collection of unique destinations, located in Europe and China's most important luxury and fashion markets.

Bicester Village ∙ La Roca Village ∙ Las Rozas Village ∙ La Vallee Village ∙ Maasmechelen Village ∙ Fidenza Village ∙ Wertheim Village ∙ Ingolstadt Village ∙ Kildare Village ∙ Shanghai Village ∙ Suzhou Village

Each Village is home to a distinctive curation of international fashion and lifestyle brands, together with celebrated designers unique to the respective regions. Our guests come from all over the world. They seek out originality, unparalleled levels of service, an emotional connection and most importantly, fun.

Its a story of entrepreneurial spirit. We never stand still. That's why and how we achieve DOUBLE DIGIT GROWTH year on year. Our 'secret sauce'? Four different perspectives working together to deliver the magic; real estate, retail, hospitality and curation of experience. When we combine the sense of place, the product, the guest services and the emotional connections, we deliver our brand promise: To offer something extraordinary every day to our guests, our brand partners and our colleagues.

Its a story of a family. Ours is made up of 1,200 colleagues of over 45 nationalities with diverse backgrounds, ages, experience and leadership styles. Our infectious enthusiasm and the fact that every colleague is an entrepreneur at heart is in our DNA and forms the foundation of our culture, which values invention, innovation and risk taking.

Its a story of extraordinary people doing extraordinary things.

Industry
Fashion & Apparel
Company Size
1,001-5,000 employees
Headquarters
Bicester , GB
Year Founded
Unknown
Website
thebicestercollection.com
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