Job Description

Success is yours when you collaborate and work hard in our team-based culture.

Sodexo’s Campus Segment is seeking a Retail Manager 2 for the University of Maine in beautiful Orono, Maine.

As the Retail Manager 2, you will oversee the largest retail outlets on campus, ensuring operational excellence and consistent standards across multiple branded concepts. You will lead daily retail dining operations with a focus on high-quality food, exceptional service, and strong brand compliance. In this highly visible role, you will partner closely with campus leadership and Sodexo teams to create an engaging dining experience for students, staff, and guests. This is an excellent opportunity for a leader who thrives on managing people, improving operations, and elevating the retail dining experience.

Situated along the Stillwater River, the University of Maine is a vibrant flagship institution and a showcase account within Sodexo’s New England portfolio. Dining operations span Residential Dining, Retail, Catering, and Concessions, serving more than 3,200 residential students and the greater Orono community.

The campus features Division I athletics, frequent community events, and innovative dining technology such as KiwiBots, making it a fast-paced, high-impact environment for a hospitality leader who excels in delivering outstanding guest experiences.

What You'll Do

• Oversee daily operations of multiple campus retail dining outlets

• Lead, coach, and support frontline team members

• Manage staff scheduling, staffing levels, and team performance

• Oversee ordering, inventory control, and product management

• Ensure brand standards and operational procedures are consistently followed

• Support budget management and financial performance

• Plan and execute special events and campus dining initiatives

• Maintain compliance with food safety, sanitation, and regulatory standards

• Use data and operational insights to solve problems and improve performance

• Collaborate with culinary, marketing, and campus partners to enhance the dining program

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Experience managing retail food service or multi-unit dining operations

• Strong people leadership and team development skills

• Experience with scheduling, ordering, inventory, and product management

• Knowledge of budgeting and financial controls

• Strong problem-solving and operational decision-making skills

• Proficiency with Microsoft Office

• ServSafe Certification (or ability to obtain)

• TIPS Certification (or ability to obtain)

• Experience supporting events or high-volume service environments

• Ability to thrive in a fast-paced, team-oriented campus setting

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - High School Diploma or GED or EquivalentMinimum Management Experience - 1 year