Inter IKEA Group

Retail Logistics Team Leader

Inter IKEA Group  •  State of New South Wales, AU (Onsite)  •  4 hours ago
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Job Description

A day in your life with us

As a Retail Logistics Team Leader, you will lead the daily logistics operations that keep products available for our customers and support strong commercial outcomes. You will partner closely with Sales, Commercial and Fulfilment stakeholders to ensure efficient stock flow, seamless replenishment, and operational readiness across the Market Hall area.

In this role, you will create the conditions for excellent product availability, support key commercial activities and promotions, and lead your team to deliver a safe, efficient and customer-focused operation.

What you need to know

Working at IKEA has its benefits:

  • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Free benefits membership (savings and discounts across retailers and service providers)
  • Novated leasing and EV subscription options
  • Superannuation salary sacrifice
  • Fitness Passport membership available
  • Bonus programme (where eligible)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information

  • This role is Permanent Full-time, 76hrs/fortnight
  • Internal job title is Fulfilment Operations Team Leader
  • Availability is required for early morning shifts commencing from 4:00am, including every second weekend, to support operational requirements.
  • As part of the recruitment process, final candidates will be required to complete pre-employment checks. Including a National Police Check.
  • A current Australian forklift licence is highly regarded.

About this work area

As a Retail Logistics Team Leader your responsibilities will include, but are not limited to:

  • Oversee daily Fulfilment Operations, including team coordination, rostering, breaks, and KPI performance.
  • Leading, coaching and developing co-workers to create a high-performing, engaged and safety-focused team.
  • Building strong partnerships with Sales, Commercial and Fulfilment teams to support promotions, range changes and commercial priorities that drive sales performance and customer satisfaction.
  • Ensuring efficient stock flow and operational readiness while maintaining the highest standards of quality, productivity and customer focus.
  • Monitoring operational performance, inventory accuracy and workload planning to achieve business goals and meet seasonal demands.
  • Maintaining a safe, organised and compliant working environment in line with IKEA standards and local legislation.
  • Driving continuous improvement initiatives that enhance operational efficiency, availability and the customer experience.

As a Retail Logistics Team Leader, you are a proactive and hands-on leader who thrives in a fast-paced retail logistics environment. You are passionate about delivering great customer outcomes through strong operational execution and effective collaboration across the business.

To be successful in this role, you will have:

  • Experience leading teams within retail logistics, warehousing, supply chain or fulfilment operations.
  • Strong stakeholder management skills with the ability to build trusted partnerships and influence outcomes across multiple business functions.
  • Knowledge of stock control, replenishment, inventory management and goods flow processes.
  • Strong planning, prioritisation and problem-solving capabilities, with the ability to adapt in a dynamic operational environment.
  • The ability to analyse operational performance and use data to drive continuous improvement and business results.
  • Excellent communication and coaching skills, with a passion for developing people and building capability.
  • A strong commitment to safety, compliance and creating a positive working environment.

We need people like you

At IKEA, work is so much more than a job. Come join us!

Inter IKEA Group

About Inter IKEA Group

ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.

How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.

IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.

ABOUT INTER IKEA GROUP

The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.

• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.

• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.

• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Delft, NL
Year Founded
1989
Website
ikea.com
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