Job Description

At F&M, our Retail Loan Underwriter I’s do more than underwriter loan files; they establish and nurture lasting relationships with our valued customers. We are industry leaders because people trust us to handle their loan underwriting with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we’re looking for a qualified loan underwriter to join our team. Our ideal candidate will have experience with banking loan processes and customer service. First and foremost, you must be trustworthy and precise. Your contribution will reinforce our reputation as a trusted bank in the community and the country.

OBJECTIVES OF THIS ROLE:

• Responsible for reviewing consumer loan applications to determine the loan qualification and documentation for accuracy of the loan application.
• Meet and exceed bank service standards while complying with bank procedures and security protocols.
• Help our employees realize their best lives.

RESPONSIBILITIES:

• Utilize sales training skills to provide outstanding customer service.
• Exercise sound judgement in reviewing loan files for compliance to loan policy.
• Review the loan documentation for accuracy to the loan application.
• Check the VIN of all collateral taken against the State’s website to verify accuracy of same.
• Review and process TMS transactions on approved dealer loans.
• Complete the underwriting portion of the consumer loan checklist.
• Prepare extension forms, modification forms, and overdraft protection loan forms as necessary.
• Perform 2nd lender review of declined loans.
• Maintain strict confidentiality regarding customer’s personal and financial information.
• Attend meetings and training sessions as requested.
• Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position.
• Other duties as assigned.

Requirements

QUALIFICATIONS:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Minimal math and computer skills
• Excellent communication, customer service, precise work and time-management skills
• Ability to pass a background check
• Strong dedication to accuracy and efficiency

ADDITIONAL REQUIREMENTS: Certificates and Licenses

• Valid Driver’s License

COMPLIANCE:

• As generally applicable to F&M Bank and commensurate with these job functions, this job role includes accountabilities for following Bank policies and related procedures, as well as regulatory requirements involving federal and state laws, regulations, and related guidance.
• Compliance with Bank Secrecy Act (BSA), including accurate completion of Currency Transaction Reports (CTR) when applicable, Anti-Money Laundering Act (AML), Office of Foreign Asset Control (OFAC) and the USA PATRIOT Act. Adhere to Customer Identification, Customer Due Diligence and reporting of suspicious activities to the BSA Department.

NON-EXEMPT/HOURLY COMPETENCIES:

• Job Knowledge: Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current.
• Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
• Attendance: Employee is expected to adhere to the attendance and break policy and communicate with your supervisor about anticipated time off or modifications to break times.