Job Description

We are seeking a proactive and commercially driven professional to join our Transactional Services team within the retail real estate sector. This role is ideal for someone who is passionate about market trends, relationship building, and business development, with the ability to deliver a high standard of client service in a fast-paced environment. The successful candidate will play a key role in supporting business growth through market research, networking, strategic thinking, and effective communication, while contributing to the overall success and professional reputation of the team.

Key Responsibilities

• Develop a comprehensive understanding of the business, with particular expertise in the retail real estate sector.

• Secure instructions within established guidelines to meet agreed business targets.

• Network effectively within the industry to generate new business opportunities.

• Conduct precise research and present market data both internally and externally to a professional standard.

• Take responsibility for personal business development by setting goals and formulating strategies to achieve them.

• Refer business leads or potential revenue-generating opportunities.

• Ensure the efficient administration of all procedures in conducting business.

• Manage personal workload efficiently while supporting the Head of Transactional Services.

• Adopt and maintain goodwill, confidentiality, and trust with prospective and existing clients, reflecting the professional image of the business.

• Communicate effectively with all parties to ensure business is managed in an efficient and professional manner.

• Create and post relevant research and market content on designated social media channels.

• Maintain thorough and accurate data records.

• Perform additional tasks as delegated and required.

Skills, Knowledge and Experience

• At least 5 years of retail and ideal shopping mall experience

• Detailed understanding of the retail real estate market locally and regionally, including rents, trends, and incentives

• Proficient in navigating commercial lease elements impacting value

• Capable of drafting and negotiating Heads of Terms and Tenant/Landlord agreements

• Proven track record in new lettings and lease disposals/advisory

• Experienced in client reporting

• Skilled in business development and networking

• Experienced with tenants, landlords, and flex space operators

• Driven to succeed in a competitive market

• Strong team player with excellent interpersonal skills

• Excellent communication and presentational skills, both written and verbal

• Ability to build and maintain business relationships

• Willingness to take responsibility for delegated tasks