Carousell is the leading classifieds group in Greater Southeast Asia on a mission to inspire the world to start buying and selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the group has a leading presence in eight markets under the brands Carousell, Mudah, Cho Tot, Ox Street, Refash and Laku6 serving tens of millions of monthly active users. We have three technology development centers in Singapore, Taiwan, and India, as well as offices in Hong Kong, Malaysia, Philippines, Indonesia, and Vietnam. Carousell is backed by leading investors, including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India.
Carousell's Certified programme ensures buyers can choose secondhand items with the peace of mind that everything's been thoroughly checked for quality and authenticity. Carousell Certified listings are available in the Cars, Luxury, Mobile category with the 'Certified' tag, and are sold by either Carousell Official Stores or from authorised Carousell Certified Partners. The Certified Luxury collection is made up of luxury bags and wallets that come with change-of-mind free returns and money-back guarantee by Carousell Official Store and Carousell Certified Partners.
About the role:
We are looking for a dynamic and energised retail intern with a passion for luxury to assist us with our store operations. As a retail intern, you will have direct experience in handling retail operations including but not limited to sales support, customer service and visual merchandising. At the end of the internship, you can expect to gain deeper understanding and experience in luxury retail sales, inventory management, and supporting the retail team with administrative tasks or special projects like in-store activation events.
Customer service: Greet customers, answer questions, provide product recommendations, and assist with sales transactions.
Store operations: Help with stocking shelves, replenishing inventory, organizing displays, and ensuring the store is clean and presentable.
Sales support: Inform customers about existing promotions, sign them up for newsletters, and assist with closing sales.
Inventory management: Assist with inventory counts, track stock levels, and help with receiving new deliveries.
Additional duties may include:
Administrative tasks: Prepare basic reports, maintain records, and help with general office tasks.
Visual merchandising: Assist with setting up displays, arranging merchandise, and planning store layouts.
Special projects: Support new campaigns, live-streaming sessions in-store, help plan in-store events, or assist with online store-related tasks.
Management assistance: Learn from and support the retail management team with daily tasks and strategic planning.
*Note: This is a 6 month internship to start from July 2026
Ability to work on weekends and selected public holidays (roster basis)
Excellent communication and interpersonal skills: The ability to interact with customers and team members professionally and positively.
Customer service oriented: A strong focus on providing a positive customer experience.
Proactive and self-motivated: A willingness to take initiative and learn.
Organized: Able to manage tasks and maintain order in a retail environment.
Proficiency in Google Sheets, Google Doc and Google Slides.
By proceeding with your application , you are adhering to our PDPA policies. In case you are interested to know more, read about our Candidates Personal Data Privacy Statement
Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice.
Founded in Singapore by Siu Rui, Marcus and Lucas back in August 2012, the Group operates across seven key markets under the brands including Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial. Together, we serve tens of millions of monthly active users, defining the recommerce experience regionally.
Our growth is backed by global investors, including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global, and Peak XV Partners (formerly known as Sequoia Capital India).
We are a diverse team across Southeast Asia, India, Taiwan, and Hong Kong, united by our goal to create a sustainable and circular future. Through tech-driven platforms and innovation, we empower users to buy and sell pre-loved items with confidence. We leverage cutting-edge technology, including advancements in AI to enhance user experience, safety, and convenience both online and offline. Join us in shaping the future of recommerce, where sustainability and technology come together to create real-world impact.
Page Guidelines:
This space is dedicated to professional networking, thought leadership, and sharing insights about our technology, culture, and sustainability journey.
To keep this space professional and positive, please:
✅ Be respectful. We encourage open and constructive engagement.
✅ Stay relevant. Keep discussions focused on Carousell’s mission, technology, industry insights, and career opportunities.
🚫 No spam or promotional content.
🚫 Do not post content that harasses, defames, incites, or promotes violence towards others.
For customer support inquiries, please visit our Official Help Centre: https://support.carousell.com/hc/en-us/requests/new.
We reserve the right to remove any comments or block users who violate LinkedIn’s Professional Community Policies.
