Dyson

Retail Expert - London Harrods

Dyson  •  United Kingdom of Great Britain and Northern Ireland (Onsite)  •  3 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Harrods, London
35 hours per week

In‑store

About us

Dyson is a leading technology company known for its innovative and pioneering products that redefine the boundaries of what's possible. Our retail teams are at the forefront of how customers experience Dyson for the first time—bringing our engineering, design and technology to life in some of the world’s most iconic retail environments.

About the role

A Dyson Retail Expert is more than a salesperson. You are a technology enthusiast and brand ambassador who relishes the opportunity to educate, inspire and create a memorable experience for every customer.


Based in Harrods, you will transform the retail space into an engaging theatre—demonstrating the magic behind Dyson technology and clearly articulating why our products are pioneers in their field. Frequently, you will be the very first point of contact customers have with Dyson, making each interaction about more than a transaction; it’s about starting a journey with our brand.


Key responsibilities include:

  • Product expertise – Build deep knowledge of Dyson technology, features and benefits, and communicate this with clarity and simplicity to help customers make informed decisions.
  • Customer engagement – Welcome and engage customers with confidence and warmth, listening to their needs and offering tailored solutions.
  • Sales and demonstrations – Actively demonstrate Dyson products, showcasing performance, design and engineering to drive excitement and sales.
  • Store presentation – Maintain a premium, clean and visually compelling environment with products displayed to Dyson standards.
  • Stock management – Support stock control, replenishment and reporting to ensure availability and accuracy.
  • Teamwork – Work collaboratively with colleagues and retail partners to deliver a seamless, best‑in‑class customer experience.

About you

You are passionate about cutting‑edge technology and committed to delivering exceptional customer experiences. You enjoy engaging conversations, thrive in a fast‑paced retail environment and take pride in representing a premium brand.

You may already have experience in retail, hospitality or customer‑facing roles, but more importantly you bring energy, curiosity and ambition. You are comfortable demonstrating products, adapting your approach to different customers, and consistently delivering service that reflects Dyson’s standards.

Whether you’re exploring a new opportunity, continuing your retail career, or considering a fresh direction, Dyson offers the chance to represent innovation in its most visible and engaging form.

Reward

At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.

Working policy

This role is based in store at Harrods, London, working 35 hours per week. Flexibility is expected to meet retail trading hours, including weekends and peak periods.

#LI-AC1


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Dyson

About Dyson

Dyson solves real-world problems and creates better products through the application of engineering, science, design and creativity. It is a family-owned, global technology company, founded by Sir James Dyson who remains at the helm alongside his son Jake.

Since inventing the first cyclonic bagless vacuum cleaner, the DC01, Dyson has consistently invested in research and development to improve its products and technologies radically. Dyson offers products across a growing range of areas: floorcare, air purification, robotics, haircare including formulations, lighting, hand drying, and most recently audio. Dyson continues to expand into new areas.

Today, Dyson sells products in more than 80 markets, has 450 Dyson stores worldwide and is available in all major technology and beauty retailers. Dyson has global headquarters in Singapore and major technology campuses in Singapore, the UK, Malaysia, and the Philippines. Its global team of engineers, scientists and software developers are focused on developing technology-enabled products which work better and which people love to use. Key areas of focus have included high-speed electric digital motors, sensing and vision systems, robotics, machine learning and aerodynamics.

Beyond products, to encourage an inventive future, Dyson is also inspiring the next generation of engineers and inventors through the Dyson Institute of Engineering and Technology, the James Dyson Foundation and the James Dyson Award.

The Dyson family applies its problem-solving approach in other fields, and established Dyson Farming in 2012. It is one of the largest farming businesses in the UK, extending to 36,000 acres across Lincolnshire, Oxfordshire, Gloucestershire and Somerset. It is a family-owned enterprise unlike any other, focussed on long-term investment in British farming and the countryside to grow tasty and nutritious food.

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Singapore, SG
Year Founded
1993
Website
dyson.com
Social Media