Job Description

The Retail Duty Manager is responsible for ensuring the smooth operation and service of all retail food and beverage outlets within PCEC. To the highest possible PCEC standard, and where possible exceeds customer expectations.

This role demands a naturally energetic and flexible individual with a “Can-do” attitude who is accustomed to working in a fast-paced events environment and has proven capacity to work well under pressure and to strict rolling timelines.The successful applicant will also require the capacity to deal effectively with multiple tasks and competing demands.

• Organize the day-to-day operation of the food and beverage outlets, making sure each outlet is opened on time and staffed correctly
• Troubleshoot and resolve operational issues during retail operating hours quickly and professionally.
• Ensure the highest level of hygiene in all outlets and storage areas by ensuring cleaning schedules are being followed
• Monitor wastage and report monthly on food and beverage stock levels

• Proven experience in retail hospitality.

• Leadership experience within event operations, food and beverage outlets and cafes.

• Excellent interpersonal and communication skills.

• Calm under pressure with strong problem-solving abilities.
• Available to work flexible hours, including nights, weekends, and public holidays.

• Full working rights in Australia.

• Western Australia RSA and Unrestricted Approved Manager Qualification (willing to obtain if necessary, for the role).

Desirable

• Formal qualifications in Event Management, Hospitality, or similar.

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.