At Swarovski, youdon’tjust join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance. Ifyou’reready to push boundaries, grow your skills, and leave your mark where innovation meets timeless elegance,we’reready for you.
Come and join us as a Retail District Manager, where you will play a key role in leading Swarovski’s relationship with Liverpool, one of our most important clients in Mexico. In this position, you will be responsible for strengthening the partnership, ensuring strong collaboration, and driving business results across the Liverpool store network within your assigned territory.
You will oversee the managers operating in our Liverpool stores and work closely with ourKey Account Manager (KAM )to align commercial priorities, elevate execution, and identify growth opportunities. This role combines client relationship management, commercial leadership, and operational follow-through to ensure a consistent brand experience and strong sell-out performance.
We are looking for a leader who can build trusted partnerships, influence key stakeholders, support and develop teams in store, and translate business insight into action. Success in this role requires strong collaboration, customer focus, and the ability to balance strategic account management with day-to-day execution excellence.
Achieve the qualitative and quantitative objectives of the channel and each point of sale
Build, lead, and develop high-performing teams through training, coaching, regular dialogue, and strong leadership
Optimize resources across the point of sale to drive operational efficiency and business performance
Monitor, analyze, and strengthen POS KPIs to support continuous improvement and decision-making
Ensure the effective implementation and follow-up of operational guidelines, marketing initiatives, and brand and channel strategies
Deliver an excellent customer experience by ensuring seamless and efficient service at the point of sale
About You
We are looking for a motivated talent, who brings along the following background:
Minimum of 3 years of professional experience in a similar role, preferably within an international company
Experience in the retail industry is required
Previous experience working with Liverpool is a strong plus
Strong team orientation and ability to collaborate effectively with stakeholders at all levels of the organization
Experience monitoring, analyzing, and managing KPIs to drive business performance
English proficiency is a plus
What We Offer
You can expect a range of benefits, including:
Learning and career development programs designed to support your growth
Access to a global Employee Assistance Program, with support for mental, physical, and emotional wellbeing, as well as managerial, financial, and legal guidance
Flexible work options that help you maintain a healthy work-life balance
Paid volunteering leave so you can support the causes that matter most to you
Exclusive employee discounts on Swarovski products
About Swarovski
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.
Masters of Light Since 1895
Swarovski creates beautiful products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria, the company designs, manufactures, and sells the world's finest crystals, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as home décor and crystals for Automotive.
Swarovski Crystal Business is represented in over 140 countries worldwide with 2,300 Swarovski boutiques complemented by selected multibrand partners and employs around 18,600 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion, and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
