Job Description

About the Role

The Retail Director, Designer is the essential bridge between our buying and merchandising strategy and the stores. This leader ensures that the vision set at the category level — across Designer Women’s, Men’s, and Handbags — is executed with precision, consistency, and excellence on the selling floor.

While our buyers own the product and brand strategy, the Retail Director owns how that strategy comes to life in stores. This role is the voice of the store in the buying organization and the voice of the buying organization in the stores.

Key Responsibilities

• Serve as the primary connector between the Designer buying team, Creative / Fashion Director, and store leadership — translating category strategy into clear, actionable direction for selling floors across the fleet
• Own in-store execution across the Designer division — ensuring product placement, visual presentation, and shop-in-shop environments are maintained to brand standards in partnership with brand partners and the buying team
• Lead floor placement and assortment localization with Planning and Buying — ensuring each door has the right brand mix and product depth for its customer and market
• Partner with Visual Merchandising to bring seasonal brand stories and product launches to life consistently and with an elevated aesthetic across all Designer doors
• Own the onboarding of new store and department managers — building product knowledge, brand standards, and selling skills from day one, and developing a selling ceremony framework that drives clienteling, regular price sell-through, and long-term loyalty with the luxury Designer customer
• Monitor in-store execution across the fleet — identifying gaps, sharing best practices, and representing the store perspective back to the buying team with on-the-ground feedback on customer response and execution opportunities

Scope Summary

• Own the in-store execution and presentation strategy for Designer categories, ensuring buying vision is translated to the selling floor with consistency and excellence
• Build and maintain brand partner relationships at the store execution level, protecting shop-in-shop standards and brand representation across the fleet
• Drive Designer category sales performance by equipping store teams with the tools, knowledge, and direction to engage and convert the Designer customer
• Lead and develop store-facing talent and serve as the strategic connector between buying, operations, and the selling floor

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$160,000.00 - $250,000.00 Annual

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_20-21.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

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