Job Description

The Retail Development Intern will work with our Retail Development Department, with a focus on supporting Design and Construction Team with general tasks associated with new store & remodel construction projects. The Intern will also help to support the Boutique Care Team in the facilities needs of all L’Occitane boutiques.

JOB RESPONSIBILITIES:

• Work Order Management and Support
  • Follow up with Retail/Outlet locations and supporting office facilities to verify the completion of work orders and address any concerns.
  • Update and create work orders as needed in the ServiceChannel system for designated service areas (e.g., furniture, mats, glass).
  • Assist in the completion of work orders for designated service areas
  • Support in managing keys & cores and the security alarm code system for all retail locations.
  • Oversee the inventory of maintenance furniture, ensuring accurate control and availability.
  • Maintain and update the Boutique Care Manual, project files, documents, drawings, etc.
  • Assist with tracking and ensuring the timely upkeep of invoices and purchase orders (POs).
• Projects and New Store Opening Support
  • Provide logistical assistance, including calendar management, team updates, and ordering of supplies for New Store Openings.
  • Assist with special projects and implementations to drive efficiency within the Boutique Care and Construction Departments.
  • Perform other duties as assigned by the Vice President of Retail Development.

KEY PERFORMANCE INDICATORS:

• Ensuring deadlines are met
• Completion of work orders
• Invoices and PO upkeep

REQUIREMENTS:

EDUCATION:

• ​ Working towards a Bachelor’s or Master’s degree

EXPERIENCE:

• Prior internship in retail, facilities management, or a related field.
• Experience in supporting operational teams, assisting with facility-related needs, or working with design and construction teams on projects is a plus.

SKILLS:

• Strong communication and organizational skills required
• Strong Microsoft Office Suite Skills, especially in Excel, Power-Point, and Word
• Ability to multi task and creatively generate solutions in the form of policy implementation, and process detailing
• Ability to function in fast-paced environment and juggle multiple responsibilities at the same time

PHYSICAL & TRAVEL REQUIREMENTS:

• ​​​​ Travel to NYC office following a hybrid schedule

BENEFITS INCLUDE:

• Competitive Compensation at $19/hour
• School Credit Offered A warm, open, fun, and friendly work environment
• Generous L’Occitane employee discounts

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