Name
Retail Customer Service Officer
Site / Location
Alice Springs Post Shop
Ref #
12378977
Entity
Australia Post
Opening Date
12-May-2026
Suburb
Alice Springs
State
Northern Territory
Work Type
Permanent Full Time
In Alice Springs, we respectfully acknowledge the Traditional Custodians, the Arrernte People, and pay our respects to Elders past, present and emerging.
We’re committed to keeping the local community connected and welcome applications from people of all backgrounds, identities and lived experiences — including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, people of all genders and ages, and people from refugee and migrant backgrounds.
Are you Mob?
Email InclusiveCareers@auspost.com.au and Kimberli, our Indigenous Careers Partner and a proud Maluilgal, Kaurareg and Kulkalgal woman, will connect for a yarn and help with any cultural or role-related questions.
About the job
If you’ve worked in a fast‑paced retail, banking or hospitality environment and you’re ready for a fresh start, this could be the perfect opportunity for you.
Every year, around one million customers walk into our Post Offices. Our retail team make sure every one of them has a great experience and we make sure you’re supported with a welcoming team, ongoing training and plenty of career development opportunities.
Role Details
You'll be
About you
How we'll deliver for you
We’re delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.
We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au
See what a day in the life on the Retail Team at Australia Post looks like:
Connecting businesses with consumers is the heart of commercial prosperity and the cornerstone of Australia Post's commitment to Australian businesses. As connectivity transforms our lives, Australia Post is evolving to meet the future needs of businesses by providing trusted service solutions in etailing, retailing, communications, financial services and postal. Continuous improvement of these services is our relentless objective.
On LinkedIn, Australia Post only collects, uses and stores your personal information that relates to providing information in response to your queries. Without this information, Australia Post will be unable to look into your query. Your personal information may also be disclosed to third party service providers to facilitate this process. Your personal information is managed in accordance with Australia Post’s Privacy Policy. This sets out how you may seek access to and correction of your personal information and how to make complaints. A copy is available at auspost.com.au/privacy. Australia Post may only disclose the information provided by you if required or authorised by law, or in accordance with our Privacy Policy. Please refer to the Privacy Policy or contact the Privacy Contact Officer, Australia Post, GPO Box 1777, Melbourne, Vic 3000 for any privacy related queries.
