About Miele
What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers.
Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.
About Your Workplace
Love cooking, inspiring people and creating memorable experiences? Join Miele as a Retail Culinary Expert and help bring our premium appliances to life across our retail partner network. Working closely with our Sales and Culinary teams, you'll deliver engaging product demonstrations, hands-on training and in-store events that build confidence, inspire customers and strengthen the Miele brand. Every day is different as you travel between stores, connect with retail partners and showcase the innovation and quality that sets Miele apart.
Your Responsibilities
Deliver engaging product demonstrations, masterclasses and in-store events that showcase the features and benefits of Miele appliances
Build strong relationships with retail partners by delivering product training and sharing expert product knowledge
Create exceptional customer experiences by providing appliance advice, cooking tips and tailored product recommendations
Support store merchandising, demonstration areas and promotional activities to ensure the Miele brand is presented at its best
Collaborate with Sales, Culinary and Marketing teams to execute training programs, events and promotional initiatives
Gather customer and market insights to support continuous improvement and identify new opportunities
Maintain food safety standards, demonstration equipment and event preparation to ensure a premium experience every time
What We Are Looking For
Must-have:
Passion for cooking, food and creating memorable customer experiences
Outstanding presentation, communication and interpersonal skills
Experience delivering demonstrations, training sessions or customer presentations
Ability to build strong relationships and influence others through engaging communication
Flexibility to travel, work weekends and evenings when required
Nice-to-have:
Certificate III in Commercial Cookery
Level 2 Food Safety Certificate
Experience within premium retail, hospitality or luxury brands
Understanding of retail sales principles and visual merchandising
Experience coordinating events, cooking classes or product launches
Our Benefits
Quarterly Life Leave – one paid day each quarter to recharge
Personal development and career opportunities
Employee discounts
Access to a wide range of wellbeing programs, including annual flu vaccinations, employee assistance program and holistic support
Experience meaningful recognition for both individual accomplishments and team successes
Since being founded in 1899 Miele has followed its 'Immer Besser' brand promise.
As the world’s leading manufacturer of premium domestic appliances, we create delightful experiences – not only with regard to the quality of our products, but also in terms of performance, convenience, design and sustainability. For our customers, this means the peace of mind of knowing that choosing Miele is a good decision – and probably the decision of a lifetime.
Our product portfolio includes kitchen appliances such as ovens, steam ovens, refrigerators, coffee machines and dishwashers as well as vacuum cleaners, washing machines and dryers. Dishwashers, washer-extractors and tumble dryers for commercial use as well as washer-disinfectors and sterilisers for use in medical applications augment this line-up.
Miele is a family-run company in the fourth generation with eight production plants in Germany as well as one plant each in Austria, the Czech Republic, China and Romania. The company is represented with its own sales subsidiaries and via importers in almost 100 countries. In the 2020 fiscal year, the Miele Group achieved sales of 4.5 bn, 6.5% more than in 2019. Miele employs around 20,944 people worldwide.
