As the manager of the Retail Credit Risk and Monitoring Unit, you will lead first-line credit risk activities for retail lending across the Baltics. You will ensure that lending is carried out within the organization's risk appetite, credit policies and regulatory requirements, while supporting sustainable business growth. The role combines portfolio oversight, underwriting governance, monitoring and development of credit decisioning capabilities in close collaboration with Business, Risk, Analytics, Data and Technology partners.
Lead first-line retail credit risk: Manage credit risk and monitoring activities for mortgages, consumer loans, leasing, unsecured business lending and credit cards across Latvia, Lithuania and Estonia.
Policy & governance: Ensure consistent application of credit policies, limits and lending standards; maintain alignment with internal governance and supervisory expectations.
Underwriting excellence: Drive improvements in credit decision-making, affordability assessments, scoring models and underwriting documentation to ensure quality and consistency.
Portfolio monitoring & reporting: Oversee ongoing portfolio performance monitoring, KPI/KRI design, early warning indicators and timely reporting to stakeholders and senior management.
Risk identification & remediation: Identify emerging risks and trends, propose mitigations, and lead remediation actions in partnership with Collections, Operations and Business teams.
Collateral & valuation oversight: Ensure robust collateral management and real estate valuation practices across private lending portfolios.
Data quality & analytics: Promote high standards of data quality, validation and governance; work with analytics and BI teams to develop actionable insights and automated monitoring.
Controls & systems: Ensure effective operation and continuous enhancement of credit decisioning tools, risk engines, affordability models and portfolio monitoring systems.
Stakeholder & regulator engagement: Act as a key contact for local regulators and internal control functions; translate regulatory expectations into practical, compliant lending solutions.
Team leadership: Lead, mentor and develop a diverse team of credit risk professionals, fostering a culture of accountability, continuous improvement and collaboration.
Proven leadership experience in retail lending, credit risk management or portfolio management within a regulated financial institution.
Strong knowledge of retail and micro-business lending products, underwriting practices, collections and credit lifecycle management.
Experience with credit portfolio analytics, KPI/KRI design, performance management and risk-adjusted profitability analysis.
Familiarity with regulatory frameworks, ECB and local supervisory requirements and credit risk governance principles.
Data-driven mindset with the ability to interpret analytical outputs and challenge data, working closely with data and analytics teams.
Practical experience with BI and reporting tools (Power BI, Tableau or similar) and understanding of SQL and database concepts.
Understanding of credit decisioning systems, risk engines, scoring models, affordability assessments and early warning indicators.
Experience in collateral management and real estate valuation principles.
Excellent stakeholder management, communication and presentation skills; ability to influence at senior levels.
Proven ability to lead change and deliver projects involving business, risk, regulatory or technology components.
Fluent English, both written and spoken, as role operates at a Pan‑Baltic level.
Credit portfolio analytics and monitoring methodologies.
Experience designing and using KPIs/KRIs for portfolio performance and early warning.
Business intelligence and data visualisation (Power BI preferred).
Ability to understand and challenge SQL-based data flows and reporting logic.
Familiarity with risk engine functionality and credit decisioning platforms.
Knowledge of data quality management and data governance practices.
Flexibility.Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
International teams.Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
Culture.You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never bored
More vacation.Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
Volunteer time off.We care about giving back to society, therefore, you will get additional days off for volunteering purposes
Paid leave.We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed
Wellbeing.Access to tools and resources that help you feel good and be productive at work and in life
Professional growth.Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc
Special Offer for Luminor products & services.Enjoy special offers & pricing for products and services provided by Luminor
Gross salary. 5000-7000 EUR/month, which is to be determined depending on your level of experience and competencies
The application deadline is the 29th of July. We are looking for a candidate primarily already located within the Baltics. Please apply with your CV in English and PDF format!
The Baltics are a special land, where people share common values, are connected by similar drive and vision. People like this deserve their own bank that is like the Baltics themselves – dynamic, agile, and forward-looking. Independent, but stronger for being together. It is our privilege to be that bank!
We want to make a difference and have a voice in society, to shape the economic environment with the future in mind, and to contribute to our home region. We know the local people and businesses and we want to be the preferred partner in financial matters for our customers. We will do that by being accessible, fast and predictable.
Being pan-Baltic gives us the size and the strength to make a real difference, while still being a local bank. Although we have Nordic roots, we were born here, and we make our decisions here. We combine global knowledge with local expertise.
Luminor is the third-largest provider of financial services in the Baltics, with some 870 000 clients and 2 300 employees. In the Baltic region, it has a market share of 14.9% in deposits and 16.9% in lending as at the end of March 2021. Luminor has total shareholders’ equity of 1.7 billion EUR and a CET1 ratio of 23.4%.
Luminor has a strong and capable team that is committed to achieving our strategic objectives. We are dedicated to supporting sustainable growth in the Baltic region by providing a long-term commitment to businesses and individuals.
