Job Description

Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

What We Offer:

• 100% Remote in Mexico

• Attractive Benefit Package

About the Role
Are you passionate about design and driven by sales success?We areseekinga highly motivated professional to join our team as anOperations & E-Commerceand StoreCoordinator at Herman Miller.You’llbe the face of a brand that has defined modern furniture for over a century.This role willbe responsible forsupporting the management of our online store and B2C channel, ensuring operational excellence, financial accuracy, andan outstandingcustomer experience. You will play a key role in driving efficiency, supporting sales growth, and strengthening our digital presence.

WhatWe’reLooking For

• Operations and Logistics Supervise stock control, inventory management, reverselogistics, 3PL supplier coordination, and replenishment monitoring.

• Finance and TaxValidatemonthly closing reports, create compensation requests (CRs), and oversee tax procedures and invoice management

• Data Analysis Track KPIs, generate sales reports, and develop projections based on historical data.

• Systems ManagementOperateplatforms such as Excel, Outlook,Vtex, CRMs, and Syteline to ensure seamless workflows.

• Customer Service Support Supervise e-commerce andsalescustomer service, resolve conflicts and complaints, andassistwith warranty cases.

• Online Store Management Oversee the store’s image, ensureaccurateproduct information display, and support improvements to enhance customer experience.

• Marketing and Campaigns Assist the manager with campaigns, promotions, and coupon strategies.

• Product Pricing Support pricing strategiesand managepricing campaigns

• Product Registration Manage the registration of new products, ensuring accuracy and compliance with standards.

WhatWe’reLooking For

• Strong background in operations,logistics, and e-commerce management.

• Experience with financial validation and tax procedures.

• Analytical mindset with proven ability to generate insights from data.

• Proficiencyin digital platforms (Excel, Outlook,Vtex, CRMs, Syteline).

• Bilingual proficiency in Spanish and English (spoken and written) is required.

• Excellent communication and problem-solving skills.

• Ability to work collaboratively with cross-functional teams and external partners.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. HermanMiller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com