Job Description

Role : Retail Business Control Senior Officer
Location : Dubai

Role Purpose:

Overseeing and ensuring the effective governance and compliance of retail banking operations in the areas of Liabilities, Alternative Channels, Digital innovation and Wealth Management). This role ensures that the designated Retail units adhere to regulatory requirements, internal policies, and risk management frameworks, while supporting the achievement of business goals. The officer will monitor, assess, and implement controls to mitigate operational risks, identify areas of improvement, and maintain a strong culture of compliance and operational efficiency

Key Accountabilities of the role

Reporting and Communication:

❖ Prepare and present detailed reports on operational control performance, compliance status, and any significant issues to senior management.

❖ Work closely with business units to align control objectives with strategic goals and report on progress

Support:

❖ Support RBG units where required, in complying to GIA and 2nd LOD recommendations.

❖ Follow up on issues raised and recommendations made by GIA within assigned departments & monitor CAP target dates.

❖ Follow up and Ensure that Business Units conduct the GAP Assessments.

❖ Review Actions for Non-Compliant and Partially Compliant Obligatory Rules, and ensure wording, criticality, and due dates are clear and achievable

Coordinate BCM for RBG:

❖ Oversight and ensure an up-to-date BIA and BCP across Retail Control and Governance Department.

❖ Follow up to ensure off site testing done as per schedules

❖ Coordinate with BCM Department to obtain RBG completion rate for Management Reporting.

Specialist Skills / Technical Knowledge Required for this role: